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Popular messaging apps are a great way for businesses to talk to their customers one-on-one and provide fast customer service.

Want to slide into your customer’s DMs? There’s an app for that.

Social messaging apps are now essential communication tools. And not just for individual social media users — for brands, too.

Social media is a great way to get your message out onto the sweet, sweet worldwide web, but if you’re looking for a more intimate connection with your fans and followers — and a way to offer best-in-class social media customer service — it’s time to get acquainted with the most popular messaging apps.

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What are social messaging apps?

Social messaging apps are programs on your phone or computer that allow you to chat privately with one or many other users. Many include video chat.

Unlike SMS and text messages, you are connected via the internet, not through phone reception. As long as you’ve got delicious WiFi or 3G access on tap, you can message to your heart’s desire.

Social messaging apps are often connected to social media platforms so that you can send messages to other social media users. For instance, Messenger is a social messaging app that is tied to Facebook — if someone is asking for customer service help on a Facebook post on your Business Page, you can take the conversation out of the public eye and into a private conversation on Messenger to resolve.

So discrete! So sophisticated! Miss Manners would be delighted.

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place.

9 most popular messaging apps in 2023

In 2023, there are almost too many ways to get in touch with someone. (Thank goodness it’s no longer possible to Poke someone on Facebook or we’d be downright overwhelmed.)

The good news is it’s not necessary to be on every social messaging app. Instead, think about what your specific target market uses most and focus your attention there. But it’s good practice for social media marketers to understand the full landscape of options, so here’s a breakdown of the nine most popular social messaging apps for 2023.

WhatsApp

WhatsApp is the most-used social messaging app in the world, with more than 2 billion global users. It’s a great way to reach a huge swath of people and use conversation to deliver personal experiences—hopefully speeding up the buyer journey along the way.

With WhatsApp, you can use chatbots to answer customer FAQs, set up automated push notifications, or respond personally to questions to create an intimate shopping experience.

WhatsApp may be the most popular app in the world, but it does have a smaller reach in certain regions. Before you go all-in on a WhatsApp experience, make sure it’s a good fit for your own customer base. Check out some fascinating stats about WhatsApp here.

Messenger

Messenger has a huge reach in the U.S. and Canada, so if the North American market is important to your business, Messenger may be the best social messaging app for you. (Though that’s not to say global brands can’t benefit: over 1.3 billion users around use Messenger to stay connected with friends and family — and businesses.)

Messenger can be set up with conversational chatbots. Facebook’s Shopping feature can be integrated into Messenger too, allowing users to complete a purchase directly in the chat.

Another cool feature of Messenger is that your response time is showcased right on your Facebook Business page, so consumers know exactly what level of customer service to expect. Explore Facebook Messenger stats here.

WeChat

WeChat is the super-star of China’s app world. It has more than one billion users and is used by 78% of 16 to 64-year-olds in the country. It features thousands and thousands of add-on programs and features within it. The company has tried to launch the platform outside of China but hasn’t got much traction.

If China is a big part of your target market, WeChat is a must for your business.

WeChat is also used as a payment tool, making it a natural fit for conversational commerce. Businesses can market on WeChat either by requesting an Official Account or partnering with third parties.

If you have an Official Account, you can create content on WeChat and directly interact with and sell to your followers and customers.

Over 100 countries (including Canada) can now apply for an Official Account, even if they don’t hold a Chinese Business License.

Learn more about using WeChat for business here.

QQ

QQ is another messaging app primarily used in China, though it almost seems tiny compared to WeChat, with a mere 574 million users. (The two are owned by the same parent company, Tencent.)

It’s more popular with a younger demographic, so if Gen Z is of interest to your brand, this may be a social messaging tool to explore. QQ also features games and blog services.

Snapchat

As of 2023, Snapchat is still one of the top 15 most-used social media platforms in the world. Though most famous for its disappearing videos and photos, U.S. businesses can use Snap as a text-based chat tool as well… and one that will connect you directly to a prime audience of Gen Z shoppers.

Snapchatters can swipe up on a story to visit a business’s website or download an app, or they can also swipe up to call or text the business from their mobile device.

Users are 60% more likely to make an impulse purchase on this platform, so this seems like a pretty great spot to have a conversation. Snap’s new desktop feature makes it possible to manage your chats from your computer, not just your phone.

New to Snapchat? Dive into our Snapchat beginners’ guide here.

Google Business Messaging

Google My Business Messaging is a free messenger tool that helps customers get in touch with you in real-time, straight from your Google Business Profile listing.

The pro? Potential customers can chat with you right from your Google Maps or Google Search listing. The cons? This isn’t a tool they’re necessarily using to contact their family and friends, so the usage isn’t exactly as familiar and comfortable as using a more common app.

Still, it probably can’t hurt to set up Google My Business Messaging. Messages can come right to your phone or desktop so you can easily respond to queries wherever you are.

More on setting up your Google Business Profile here.

Instagram DMs

Instagram is a photo- and video-sharing app on the surface, but it’s also emerged as an extremely popular chat tool, too. Businesses that have a presence on this app — which, by the way, boasts 1.22 billion global users — are likely going to have more than a few followers sliding into their DMs. So you may as well prepare a customer service strategy for dealing with them.

Forty-four percent of Instagram users shop on the app weekly, so that’s a great reason to want to make yourself available for chit-chat. Instagram also has helpful quick-reply tools that make it simple to address frequently asked questions.

Messages on Instagram can be text-based or photos and videos (which can include effects and captions).

For brands and creators, sending direct messages can be a good way to build personal relationships with followers, reach out to potential partners, or provide support to customers with questions or feedback.

Line

Line is a popular social messaging app in Japan (92 million users live there, out of a total of 178 million worldwide), that also offers far more than just a chat function. With the app, you can send money to friends, shop online, stream music, or order a taxi — a super-app, much like China’s WeChat.

Line features a timeline and homepage, similar to Facebook or Instagram, allowing users to follow the posts of their friends and brands. “Official Channels” are where companies can share updates with followers.

Line users can create group chats with up to 500 people and also create bulletin boards for discussion, making it a great app for brands to connect with relevant communities and fandoms.

One of Line’s most unique features is the popularity of stickers. Digital illustrations are often sent back and forth via chat and happen to be a huge revenue stream for Line. Brands interested in being on Line might want to consider releasing their own sticker pack, or at least learning how users frequently put gifs stickers to use.

Viber

There are 70 million interactions on Viber every hour and users in 190-plus countries. So if you haven’t heard of Viber yet, it might be time to listen up.

Viber also allows businesses to segment existing and prospective customers to be more specific with messaging. Purchases can be made directly on Viber as well.

Why use social messaging apps for your business?

Okay, you know what a social messaging app is. You know which social messaging apps are pop-u-lar. But if you’re going to commit to using social messaging apps for your business, you probably want to know the why.

We gotchu: here are the reasons your brand may want to embrace social messaging.

Customers are already on these social messaging apps

If you want to have a conversation with someone, you need to be where they are. You can’t chat up that cutie at the cocktail party if she’s hanging in the kitchen and you’ve gotten yourself trapped in the ensuite (again), right?

A predicted 3.51 billion people worldwide will be using messaging apps in 2025 — WhatsApp alone already has more than two billion of those active users.

Social messaging apps are what everyday people are using to message their friends and families. Why not make their lives a little easier and be available there, too?

It’s a speedy way to offer service

Ninety percent of consumers say that speedy resolution is the most important thing in a positive customer service experience. But if you’re understaffed or overwhelmed by messages, it may actually be a struggle to keep up with the speed social media users expect from chat apps — because those messages are coming in fast and furious. For instance, on Facebook Messenger, 20 billion messages are exchanged between customers and businesses every single month.

Tech like conversational chatbots can step in to fill that gap and field common questions, so you can save the (hu)man power for tackling more intricate customer service issues. More about the benefits of chatbots here.

Tap into the power of conversational commerce

Having an actual conversation with someone is a classic IRL sales tool — ‘conversational commerce’ is the digital equivalent.

Conversational commerce refers to the sweet spot between shopping and messaging apps. Consumers can use social messaging tools to get recommendations, ask questions, get support, and chat with company reps.

They might be messaging with a real human being or a conversational AI chatbot, but either way, it’s a new way of shopping that’s extremely lucrative for businesses. Global spending via conversational commerce channels is predicted to reach $290 billion in the next two years.

If your brand wants a piece of that pie, it’s time to enter the chat.

Connect with customers — and critics — one on one

Running a business with an online presence means that you have a potentially global reach… which also can make it tricky to have a personal conversation in the same way you could in a brick-and-mortar shop or even over the phone.

The rise of social messaging apps has given brands a direct line to every single far-flung follower.

This offers an amazing opportunity to build intimacy and loyalty with special customers, brand ambassadors, or potential partners… and a chance to connect directly with your critics to diffuse tense situations outside of the public eye.

If you’re facing a social media crisis or have an upset customer blasting all your posts, social messaging tools can help you reach out directly in hopes of turning a tantrum into a conversation.

An app for all your social media messages in one place

Okay, you’ve digested all this delicious information, and you’re ready to dive into using social messaging apps for your brand.

Pro tip: Juggling multiple conversations across multiple platforms managed by multiple people and teams is hard. You’re going to want a unified social inbox to keep everything neat, tidy, and easy.

And, if we may be so bold, we know that Hootsuite Inbox is just the tool for the job.

With Hootsuite Inbox, you can bridge the gap between social media engagement and customer service — and manage all of your social media messages in one place. This includes:

Private messages and DMs

Public messages and posts on your profiles

Mentions

Emoji reactions

… and more.

The all-in-one agent workspace makes it easy to 

Track the history of any individual’s interactions with your brand on social media (across your accounts and platforms), giving your team the context needed to personalize replies

Add notes to customers’ profiles (Inbox integrates with Salesforce and Microsoft Dynamics)

Handle messages as a team, with intuitive message queues, task assignments, statuses, and filters

Track response times and CSAT metrics

Book a free demo

Plus, Inbox comes with handy automations:

Automated message routing

Auto-responses and saved replies

Automatically triggered customer satisfaction surveys

AI-powered chatbot features

In other words: it’s a universal inbox that compiles all your public and private messages to make sure you never miss a thing. Try out a free 30-day trial here and see for yourself, or learn more about Hootsuite Inbox here.

FAQs about popular messaging apps What is the most widely used messaging app?

WhatsApp is the most popular global messenger app. In January 2023, WhatsApp had 2 billion monthly active users. WeChat is in distant second place, with just 1.2 billion monthly active users; Facebook Messenger rolls in to snag third place with 988 million.

Source: Statista

Which is the No. 1 chatting app?

WhatsApp is the number one most popular chatting app in the world, according to Statista research. With 2 billion monthly active users, it’s the most-used social messaging app across the globe.

That being said, different regions of the world tend to prefer different apps. For instance, in China, WeChat dominates the market, while the social messaging tool LINE is popular in countries like Japan and Taiwan.

What do Americans use instead of WhatsApp?

Facebook Messenger is the most-used social messaging app in the U.S., with 52% of the messaging app market share. WhatsApp is the second-most popular social messaging app in the country, used by 26% of American chatters.

Source: Statista

Which messaging app is used in Canada?

The most popular messaging app in Canada is Facebook Messenger. Seven out of 10 Canadians use Facebook itself, and 62% of those users are also on the Messenger app.

Find more global statistics about Facebook Messenger here.

Manage all your messages stress-free with easy routing, saved replies, and friendly chatbots. Try Hootsuite’s Inbox today.

Get a Free Demo

Save time on social messaging with automated responses, smarter workflows, and friendly chatbots — all in the Hootsuite Inbox.

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Best Offline Messaging Apps For Iphone In 2023

All the messaging services we use in our daily, regular life rely on the internet to work. However, many messaging apps let you communicate without cellular data or Wi-Fi. These apps either use the phones’ Bluetooth or use a combination of Bluetooth, open Wi-Fi, Wi-Fi direct, etc., to create a mesh network and transmit messages from one person to another. If you are looking for one such app, here are the best free offline messaging apps for iPhone that you can use without the internet.

1. Two Way: Walkie Talkie

Should you prefer to have a simple offline communication app that can let you communicate in a live walkie-walkie style, I would recommend you check out “Two Way: Walkie Talkie”. What makes it so handy is that it doesn’t require an email account or even your phone number.

Just tune in to a random channel and share it with your buddies. Once that’s done, you can just press and hold the big Talk button and speak out the message. While it works pretty well, it lacks encryption and doesn’t offer the needed privacy to messages.

Moreover, Two Way: Walkie Talkie is open, which means anyone who bumps into the same channel can secretly listen to your conversation. If you don’t mind this loophole, it can turn out to be quite useful, especially when you wish to stay connected to your buddies.

2. Bridgefy

Bridgefy is another well-known app that lets you communicate using Bluetooth. This makes it ideal for natural disasters, traveling abroad in groups, rural communities, music festivals, sports stadiums, and more. There are four ways to communicate using this offline chat app. They are Person to Person Mode, Mesh Mode, Broadcast Mode, and finally Online Mode.

Person to Person Mode uses iPhone’s Bluetooth and lets you chat privately with friends who are within 330 feet of you. Mesh Mode is exciting as it allows you to chat with people even if they are more than 330 feet away. It does so by creating a mesh network. Let us say you (A) want to chat with person C, who is 600 feet away. Usually, this isn’t possible. But say, if a person B is in the middle of you both, it is possible for you to communicate privately with C. Person B in the middle (or anybody else in the network) won’t be able to read the message you send and receive to/from C.

3. Air Chat

Air Chat is a clean, beautiful, and straightforward app that lets you send encrypted text messages to nearby people. For this, it uses the iPhones’ Bluetooth, and as a result, no mobile data or Wi-Fi is required. When you launch the app, it automatically detects people around you who are using the app. After this, you can start chatting once you complete a simple pop-up verification.

Air Chat also supports Bluetooth notification that works in background and alerts you when you receive a new message. You also have the option to turn off the notification or only turn off the previews. The app is easy to use, and there is no phone or email verification. It just works!

4. Text nearBy

Are you in a plane with no internet connection and your friend is sitting apart? Are you in a school with internet jammed, and you wish to chat with your girlfriend during a boring lecture? Whatever be your situation, Text nearBy lets you chat with people in your home, school, work, plane, etc. For this, it uses no Cell or Wi-Fi. Instead, it relies on phones’ Bluetooth.

To use this offline chat app, you do not need a phone number, email address, or any other account. There are a few excellent standby features like automatic deletion of messages after an hour, no transmission of messages via any server, etc. You can use this cute, little offline texting app to chat safely with kids in your family.

5. Peer Chat

First, you download this app (obviously). You enter your name or any name you wish. Now, wait for your nearby friend to open this app on their phone and follow the same steps. After that, from the list, tap on the person’s name. After the person accepts, you can start chatting. Using the plus icon from top-right, you can add six more invitees and talk together.

Peer Chat uses Bluetooth or Wi-Fi connections to work, and thus it needs no data plan. The app is effortless and straightforward to use. However, in my testing, I found that it is not as reliable as other apps on this list because it frequently showed that the connection had been lost. All texts transmitted via this 4 MB app are encrypted, and no data is logged.

Another similar app you can try is Divvy – Offline Communication. It also has inbuilt TicTacToe that you can play with your connected friend.

Why would you like to use offline messaging apps?

When there is internet shutdown during protests like in Hong Kong recently

If you are in a place with unsecure and untrusted Wi-Fi

Use it to chat with kids in your family. Or kids can use it to chat offline with their friends from the same building

Handy for secure, offline chat among office members, events, etc

Wrapping up…

You may want to take a peek at:

Author Profile

Jignesh

Jignesh Padhiyar is the co-founder of chúng tôi who has a keen eye for news, rumors, and all the unusual stuff around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting content on social media.

9 Of The Most Amazing Infographics Of 2012

The design firm Information is Beautiful has announced winners of the inaugural Information Awards Inspired by Kantar competition. Prizes went to the most brilliant, most beautiful infographics, data visualizations and interactives of the year. Check out the photo gallery to see the winners!

Lunar Calendar

A strikingly elegant guide to the year’s full moons, by the same designer who brought us this amazing timelapse. Award: Bronze, Data Visualization

Metallica on Stage

Metallica’s concert history, 1982-2012. Award: Bronze, Data Journalism

Envisioning Emerging Technology For 2012 And Beyond

Vacations to space, robot surgeons, weather control…designers at Envisioning Technology, a trend forecasting studio, chart the strange new world of the near future. Check out the interactive graphic here. Award: Silver, Infographic/Infodesign

Cover Mania

Which bands and singer-songwriters have been covered the most? This infographic maps out the answer, from 1958 through 2010. Throughout the weaving timeline, the width of the colored ribbons represent the number of covers released by selected famous artists, and the singled-out song names throughout are the most-covered songs of their year. Award: Gold, Infographic/Infodesign

Notabilia

An interactive visualization of deleted Wikipedia pages. Award: Gold, Interactive Visualization

War Casualties, At Home And Abroad

CNN tracks the true cost of the U.S. war in Afghanistan with this interactive map showing the hometowns of North American soldiers, as well as the places they were killed. Award: Gold, Data Journalism

The American Energy Spectrum

This interactive graphic displays where America gets its energy, and where it all goes. Award: Silver, Interactive Visualization

U.K. Government Spending

Government spending has never been as entertaining, or so well elucidated, as in this interactive graphic by the staff of The Guardian. _Award: Silver, Data Journalism

Information Graphics in Context

Should people be allowed to wear religious symbols while performing professional duties? A graphic designer in Denmark shows what people in his country think. Award: Gold, data visualization

The 100 Most Innovative Companies Of 2023

1. 3Cell

Headquarter(s): London, England Founded: 2009 Focus Area: Customer Experience Benchmark, Drone Inspection, 3D Modelling, IoT, Crowdsourcing, AI, RPA, GPS Tracking System Sector:  Telecommunication Website:  3Cell provides professional services for especially in telecommunication industry. 3Cell has crowdsourcing network performance solutions, customisable KPI monitoring tool, RPA for automation solutions, drone services site audit for telecom and some other areas and network planning and optimisation services for mobile vendors and operators.  

2. Aarorn Technologies Inc

Headquarter(s): Guelph, Ontario Founded: 2023 Focus Area: Robotics Process Automation (RPA), Intelligent Process Automation, Cloud, BPM, CRM, QA Automation, Performance Engineering Sector:  Information Technology & Services Website:  AaroRnTech offers a broad portfolio of solutions and services to help organizations bridge the digital divide through automation augmented with artificial intelligence. Its vision is to make automation accessible to small and medium businesses, be it Process Automation, Conversational AI or IoT. The company offers its flagship NLU–based Chatbot platform, ChatAgility.  

3. Actify Data Labs

Headquarter(s): Bangalore, India & Woodside, New York, USA. Founded: 2023 Focus Area: Big data, Augmented analytics, Artificial intelligence, Machine learning Sector: Various industries Website: 

4. Active Countermeasures

Headquarter(s): South Dakota, US Founded: 2024 Focus Area: Cybersecurity Sector: Various industries Website: 

5. Action1 Corporation

Headquarter(s): Houston, Texas Founded: 2024 Focus Area: Cybersecurity Sector: Various industries Website: 

6. AlgoFace

Headquarter(s): Troy, Michigan Founded: 2024 Focus Area: Augmented Reality, Facial Landmarks Tracking, Virtual Try-on, Computer Vision, Deep Learning, Beauty Industry, Recommender Systems, Virtual Assistants, eCommerce, Facial Traits Analysis, MakeUp Recommendation, Selfie Beautification, Enterprise AI, and SDK Sector: Computer Software Website: 

7. AIwozo

Headquarter(s): Gurugram, Haryana, India Founded: 2023 Focus Area: Intelligent Process Automation Sector:  Computer Software Website:  AIwozo is an Intelligent Process Automation platform offered by Quale Infotech, a leading end-to-end consulting and IT company, that integrates the traditional Robotic Process Automation (RPA) capabilities with Artificial Intelligence (AI) to achieve a higher degree of automation. Its ease-of-use allows organizations to adopt the new technology much faster with minimal or no technical support. The company has recently launched the AIwozo Enterprise Cloud edition.  

8. AnyChart

Headquarter(s): Florida, USA Founded: 2003 Focus Area: Business Intelligence Sector: Various Industries Website: 

9. AWE Company

Headquarter(s): Aldermaston, United Kingdom Founded: 1950 Focus Area: Augmented reality, Virtual reality Sector: Defense & Space Website: 

10. BIAMI.IO

Headquarter(s): London, England Founded: 2023 Focus Area: Automation, Cloud, IoT, and Business Process Automation Sector:  Computer Software Website:  BIAMI.IO offers Intelligent Automation solutions to build intelligent business process driven software, platforms and robots. The company’s mission is to increase the quality of life through automation transformations where everyone is able to raise the quality, reach and efficiency of what they do with easy to build and manage intelligent automation solutions.  

11. BIMachine

Headquarter(s): RS, Brazil Founded: 2005 Focus Area: Big data, Business intelligence Sector: Various industries Website: 

12. Brodmann17

Headquarter(s): Tel Aviv, IL Founded: 2024 Focus Area: deep learning, AI, neural networks, computer vision, and machine learning Sector: Automotive Website: 

13. Cangler Analytics

Headquarter(s): Victoria, Australia Founded: 2014 Focus Area: Big Data Analytics Sector: Various Industries Cangler automates and democratizes enterprise data analytics, making it simple, easy, and accessible for everyone. The company helps organizations overcome artificial intelligence complexity by building AI which builds AI.  

14. Capital Rx

Headquarter(s): New York, USA Founded: 2023 Focus Area: Artificial Intelligence Sector: Healthcare Website:

15. Classic Informatics

Headquarter(s): Gurugram, Haryana, India Founded: 2002 Focus Area: Business intelligence Sector: Healthcare, Retail & eCommerce, Logistics, FinTech, Travel & Tourism, Real Estate, Government, Tech Products Website: 

16. CodeCoda

Headquarter(s): Dublin, Ireland Founded: 2024 Focus Area: Big data, Artificial intelligence, Machine learning, Cryptocurrency, Blockchain, mobile applications Sector: Fintech, Gaming, eCommerce, Enterprise Website: 

17. Converge Technology Solutions

Headquarter(s): Toronto, Canada Founded: 2024 Focus Area: Digital transformation, Analytics, Cloud, Cybersecurity Sector: Various industries Website: 

18. CredoLab

Headquarter(s): Singapore, Singapore Founded: 2024 Focus Area: Cybersecurity, Behaviourial Data Analytics, Artificial Intelligence Sector: Financial Services Website: 

19. Cryptek Labs

Headquarter(s): Vancouver, Canada Founded: 2023 Focus Area: Artificial Intelligence Sector: Various Industries Website:

20. Cube HX

Headquarter(s): Montreal, Quebec Founded: 2023 Focus Area: Emotional Heat Mapping, Facial Recognition, Sector: Computer Software Website: 

21. CyberInt

Headquarter(s): Petah Tikva, Israel Founded: 2009 Focus Area: Cybersecurity, Machine learning, Supply chain Sector: Computer & Network Security Website: 

22. Dynamic Yield

Headquarter(s): New York, NY, USA Founded: 2011 Focus Area: Personalization campaigns, Client-side A/B tests, Machine-learning Recommendations, Funnel Optimization, Conversion Rate Optimization, Real-time Web Analytics, Website Optimization, User Targeting, Marketing Automation Sector:  AI And Internet Services Website:  Dynamic Yield is an AI-powered Personalization Anywhere™ platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, allowing the rapid and scalable creation of highly targeted digital interactions.  

23. Eckerson Group

Headquarter(s): Boston, Massachusetts Founded: 2014 Focus Area: Business Intelligence Sector: Information Technology and Services Website: 

24. Electronic IDentification

Headquarter(s): Madrid, Spain Founded: 2013 Focus Area: Electronic Signature, Digital Signature, Eidas, Video Indentification, Facial Recognition Sector: Computer Software, Finance Website:

25. Factivate

Headquarter(s): Raleigh, NC Founded: 2024 Focus Area: Big Data, Business Intelligence, Data Analytics Sector: Internet Website: 

26. FIBRES Online

Headquarter(s): Helsinki, Southern Finland Founded: 2010 Focus Area: Big data Sector: Various industries Website: 

27. Finesse

Headquarter(s): Dubai, UAE Founded: 2010 Focus Area: Digital transformation, Cybersecurity Sector: Banking & Finance, Education, Healthcare Website: 

28. FirebirdVR

Headquarter(s): Hinjawadi, Maharashtra Founded: 2023 Focus Area: virtual reality, Augmented reality, Mixed reality Sector: Information Technology & Services Website: 

29. Forssea Robotics

Headquarter(s): Paris, France Founded: 2024 Focus Area: Robotics Sector: Marine, Defense Website: 

30. ForwardX Robotics

Headquarter(s): Beijing, China Founded: 2024 Focus Area: Robotics Sector: Logistics, Manufacturing Website:

31. Gamma Skills Automation Training Pvt Ltd

Headquarter(s): Gurgaon, Haryana Founded: 2023 Focus Area: Automation Training, Robotics Training, Industrial IoT Training, AI In Manufacturing Training, Career Launch Program in Automation, and Additive Manufacturing Sector: Professional Training & Coaching Website:  Gamma Skills Automation Training Pvt Ltd, is an Industry 4.0 ‘Skills Development Centre’. The company trains, upskills and certifies ‘Engineering Professionals’ as well as ‘Fresh Engineers’ on Advance Industrial Automation Systems & Technologies like PLC, Electro- Pneumatics and Hydraulics, Industrial Robotic Systems, Machine Vision, Additive Manufacturing (3D Printing), Industrial IoT and Industrial Application of Machine Learning & Artificial Intelligence Technologies.  

32. GAVS

Headquarter(s): Chennai, India &Princeton, New Jersey Founded: 1998 Focus Area: Automation Led Infrastructure Services, Enabled By Smart Machines, AIOpsAnd DevOps. Sector: Application Performance Management, Information Technology Website:   

33. Hanselmann & Compagnie

Headquarter(s): Stuttgart, Baden-Württemberg, Germany Founded: 2007 Focus Area: Digital transformation, Consulting Sector: Automotive & suppliers, Industrial goods & technology, Mechanical & plant engineering Website: 

34. HealthAide

Headquarter(s): Victoria, Australia Founded: 2024 Focus Area: Artificial Intelligence Sector: Healthcare Website:

35. Ignite IPA

Headquarter(s): Sayville, New York Founded: 2024 Focus Area: RPA, OCR/ICR, Machine Learning, Robotic Process Automation, Automation, Intelligent Process Automation, Workflow, BPM, Automation Opportunity Identification, ETL, Kofax, Sector:  Computer Software and Automation Website:  Ignite IPA is a boutique management consulting and software implementation firm with more than forty consultants globally. Focused on identifying high value-based opportunities and implementing solutions, the company delivers high ROI and business value while supporting clients in establishing and scaling their Intelligent Process Automation programs.  

36. InfoVision Labs

Headquarter(s): Pune, Maharashtra, India Founded: 2014 Focus Area: Digital transformation, Cloud, Data Science, Data engineering, IoT, Augmented and virtual reality Sector: Communication, Healthcare, Investment Banking, Manufacturing, Product development, Retail & telecom Website: 

37. Innover

Headquarter(s): Atlanta Founded: 2007 Focus Area: Big data, digital transformation, Supply chain, analytics, data engineering Sector: Various industries Website: 

38. IPsoft

Headquarter(s): Greater New York Area, Founded: 1998 Focus Area: IT Outsourcing, Business Process Automation, Cognitive Solutions, Managed Services, ITSM, Artificial Intelligence, Machine Learning, Cognitive Computing Sector: Artificial Intelligence, Information Technology and IT Management Website:  IPsoft is an autonomic and cognitive solutions service provider. It is the home of Amelia, the industry’s most-human digital AI colleague. IPsoft was the first company to launch an end-to-end digital platform, 1Desk, to deliver shared enterprise services. By connecting front-office conversations to back-end systems, IPsoft automates business processes to serve customers, resulting in rapid resolutions, satisfied users and substantial organizational savings.  

39. Kenmei Technologies

Headquarter(s): Paterna, ComunidadValenciana, Spain Founded: 2023 Focus Area: AI-based Big Data Intelligence Sector: Telecommunications Website:  Kenmei Technologies is a Spanish company based in Valencia.Founded by telecoms and software experts, focused on providing data intelligence with machine-based decision, automating network operations and customer assurance, to help operators to deal with the incoming increase of network complexity. It aims to help mobile operators automate many tasks in network operations and implement data intelligence to improve the customer experience.  

40. Keyless

Headquarter(s): London, UK Founded: 2023 Focus Area: Cybersecurity Sector: Information Technology & Services Website: 

41. Kiran Smart

Headquarter(s): Kuwait Founded: 2005 Focus Area: Robotics Sector: Various industries Website: 

42. Knowledge Foundry

Headquarter(s): Bangalore, India Founded: 2008 Focus Area: Analytics, Business intelligence Sector: Research Website: 

43. Lean Tech

Headquarter(s): Medellin, Antioquia Founded: 2023 Focus Area: Logistics, Automation, Machine Learning, RPA, Software Development, and Project Management Sector:  Program Development Website:  Lean Tech, a near-shore services provider based out of Colombia, which recruits, trains, and builds high-performance development teams with a focus on the logistics industry. The company offers a truly flexible model that allows customers to extend their development teams to satellite offices in Medellin, the Silicon Valley of Colombia.  

44. LifeNome

Headquarter(s): New York, USA Founded: 2024 Focus Area: Artificial Intelligence Sector: Healthcare Website:

45. McObject

Headquarter(s): Seoul, South Korea Founded: 2001 Focus Area: Big Data Analytics Sector: Various Industries Website:

46. MCS Security Solutions

Headquarter(s): Central Business District, Gaborone, Botswana Founded: 2010 Focus Area: Penetration Testing, Compliance, Digital Forensic, Training& Certification Sector:  Information security training Website:  MCS Security Solutions is a leading penetration testing and trusted cybersecurity consulting firm in Botswana. The company has earned a reputation as a vulnerability assessment and penetration testing firm by providing innovative cybersecurity solutions to secure the clients’ information assets from various industries locally, regionally, and internationally. It integrates ISO security standards throughout its portfolio of services, resulting in improved secure business operations for its customers.  

47. MetaVRse

Headquarter(s): Toronto, Ontario Founded: 2024 Focus Area: Virtual Reality, Augmented Reality Sector: Computer Software Website: 

48. Mezzanine.ai

Headquarter(s): Los Altos, CA Founded: 2023 Focus Area: Machine Learning Sector: Various Industries Website: 

49. Moley Robotics

Headquarter(s): London, England Founded: 2014 Focus Area: Robotics Sector: Hospitality Website: 

50. Naveego

Headquarter(s): Traverse City, Michigan, US Founded: 2012 Focus Area: Big data Sector: Healthcare, Insurance, Financial services, Manufacturing, Data analytics, Retail, Energy Website: 

51. Net 4 Partners

Headquarter(s): Falconara Marittima, Italy Founded: 2012 Focus Area: Cloud, Digital Transformation, Big data, IoT Sector: Industry, Healthcare, Environment, Smart cities Net 4 Partners is a consulting company established in 2012 by C-level professionals with experience in innovation and ICT sectors. It offers consulting for design and implementation of innovative services toward companies and public administrations, fundraising projects at regional, national and European level and supports companies in their investment and innovation strategy.  

52. NeuroFlow

Headquarter(s): Philadelphia, USA Founded: 2023 Focus Area: Artificial Intelligence Sector: Healthcare Website:

53. N I DRIVE (Nippon India Drive)

Headquarter(s): Tokyo, Japan Founded: 2001 Focus Area: Digital transformation, Artificial intelligence, Internet of Things (IoT), Robotics & cognitive automation, Cloud Sector: Automotive, Banking & financial services, Communication, Healthcare, Insurance, Manufacturing, Retail, transportation Website: 

54. OccassionGenius

Headquarter(s): Richmond, USA Founded: 2024 Focus Area: Big Data Analytics Sector: Hospitality, Real Estate Website:

55. Oxagile

Headquarter(s): New York, USA Founded: 2005 Focus Area: Big Data Analytics Sector: Various Industries Website:

56. Paracosma

Headquarter(s): San Francisco, CA Founded: 2024 Focus Area: Virtual Reality, Augmented reality Sector: Computer Software Website: 

57. Parascript

Headquarter(s): Longmont, Colorado Founded: 1996 Focus Area: Payment Automation, Postal Automation, Fraud Prevention, Medical Imaging, Invoice Capture, Receipt Capture, and Claims Capture Sector:  Computer Software Automation Website:  Parascript provides high-precision intelligent document automation software to companies all around the world including banks, government agencies, healthcare providers and large insurers with best-in-class AI solutions. The company’s solutions set themselves apart by using a variety of machine learning algorithms, each tuned to a specific task, to deliver true straight-through processing (STP) without the need for manual review for a high percentage of data.  

58. PAVE by Discovery Loft

Headquarter(s): Toronto, Canada & Ho Chi Minh, Vietnam Founded: 2023 Focus Area: Computer vision, Image recognition Sector: Automotive Website: 

59. Pirxon

Headquarter(s): Gdańsk, Pomorskie, Poland Founded: 2004 Focus Area: Assets management software, Robotization, Digital worker, automation, Robotic Process Automation Sector:  Robotics, Software Website:  Pirxon optimizes processes in enterprises and public institutions leveraging the technologies of the future. Since 2024, the company has been successfully involved in the implementation of Robotic Process Automation technology and, according to the RPA suppliers ranking – chúng tôi – it is the leader on the Polish market with the largest number of implemented robots.  

60. PiSquare

Headquarter(s): Bangalore, India Founded: 2023 Focus Area: Big Data Analytics Sector: Recruitment Website:

61. PLEN Robotics

Headquarter(s): Osaka, Japan Founded: 2023 Focus Area: Robotics Sector: Various industries Website:

62. Plyzer Technologies

Headquarter(s): Barcelona, Spain Founded: 2024 Focus Area: Artificial Intelligence Sector: Various Industries Website:

63. Quale Infotech

Headquarter(s): Gurgaon, Haryana, India Founded: 2023 Focus Area: Robotic Process Automation, Artificial Intelligence, Training and Certification, Business Process Automation, Digital Transformation, Digital Consulting, Cognitive Automation, and Natural Language Processing Sector:  IT, AI, Data Center Automation Website:  Quale Infotech is a leading end-to-end consulting and implementation company with a laser focus on Robotic Process Automation (RPA) and Artificial Intelligence (AI). With our technological know-how, industry insights, experience and proprietary methodologies on knowledge management, we ensure business continuity and zero downtime. One of its key offering is chúng tôi Intelligent Process Automation platform.  

64. Quertle

Headquarter(s): Henderson, USA Founded: 2008 Focus Area: Artificial Intelligence Sector: Healthcare Website:

65. Quorso

Headquarter(s): London, England Founded: 2024 Focus Area: Business Intelligence, Analytics, Big Data, Sector: Computer Software Website: 

66. Rapid Acceleration Partners

Headquarter(s): Chennai, Tamil Nadu, India Founded: 2023 Focus Area: Digital transformation, Intelligent automation, RPA Sector: BFSI, Logistics, Healthcare, Real estate, Cross Industry Website: 

67. Recognys

Headquarter(s): High Wycombe, United Kingdom Founded: 2023 Focus Area: Facial recognition, Artificial Intelligence, Software programming Sector: Various industries Website: 

68. Record Evolution

Headquarter(s): Seoul, South Korea Founded: 2024 Focus Area: Big Data Analytics Sector: Various Industries Website:

69. ROIVENUE

Headquarter(s): Prague, Czech Republic Founded: 2014 Focus Area: Multi-Touch Marketing Attribution Sector: Various Industries Website: 

70. Roots Automation

Headquarter(s): New York, USA Founded: 2023 Focus Area: Robotic Process Automation, Intelligent Automation, and Automation-as-a-Service Sector: Information Technology & Services Website:  Roots Automation is a digital coworkers-as-a-service company that provides an end–to–end automation solutions for companies. The company’s Digital Coworkers complete common business tasks like accounts payable, employee onboarding, processing claims. It makes it easy for companies to start their digital transformation with zero integration and a budget-friendly subscription model.  

71. Rossum

Headquarter(s): London, England Founded: 2023 Focus Area: Artificial Intelligence, Machine Learning, Data Capture, RPA, Process Automation, Invoice Extraction, OCR software, data extraction Sector:  Artificial Intelligence, Document Management, FinTech, SaaS Website:  Rossum’s artificial intelligence understands complex structured documents, enabling companies to capture data from financial documents efficiently and with human-level accuracy. Unlike existing text mining solutions, Rossum’s unique deep neural networks reflect the way humans read documents. This eliminates the need for costly manualimplementation, a game changer in the data capture business.  

72. Semantic Web Company

Headquarter(s): Vienna, Austria & Boston, Massachussets Founded: 2000 Focus Area: Big data Sector: Various industries Website: 

73. SDG Group

Headquarter(s): Milan, Italy Founded: 1991 Focus Area: Big data, Business analytics, Data governance, Advanced analytics Sector: Fashion, Luxury & retail, Financial services & Insurance, Healthcare & life sciences, Government, Telco & utilities Website: 

74. Seceon

Headquarter(s): Westford, MA Founded: 2014 Focus Area: Cybersecurity, Artificial Intelligence Sector: Computer & Network Security Website: 

75. SecurityHQ

Headquarter(s): London, England & Dubai, UAE Founded: 2003 Focus Area: Information Security, Security Consulting, ICT Consulting, Engineering & Integration Management, Cyber Security, SOC monitoring, Threat Intelligence, Vulnerability Assessment Sector: Information Technology & Services Website:  SecurityHQ is a Global Managed Security Service Provider (MSSP) that monitors networks 24/7, to ensure complete visibility and protection against your cyber threats. Threats can be both external and internal. Which means that the right combination of tools, skills, people and processes are essential, to proactively and effectively manage, detect and defend your environment from all malicious activity.  

76. SiteLock

Headquarter(s): Scottsdale, Arizona Founded: 2008 Focus Area: Cybersecurity Sector: Internet Website: 

77. SketchAR

Headquarter(s): Vilnius, Vilniaus Apskritis Founded: 2023 Focus Area: Augmented reality Sector: Computer Software Website: 

78. Snaappy

Headquarter(s): Tel Aviv, Israel Founded: 2024 Focus Area: Mobile applications, Augmented Reality Sector: Computer Software Website: 

79. SovTech

Headquarter(s): Gauteng, South Africa Founded: 2012 Focus Area: Big Data Analytics, Artificial Intelligence, Blockchain, Cloud, Machine learning, Blockchain, Augmented reality, Virtual reality Sector: Financial services, Media, Technology, Engineering & mining, Retail &manufacturing, Real estate Website: 

80. Specialized Security Services, Inc.

Headquarter(s): Plano, Texas, United States Founded: 1999 Focus Area: Computer & Network Security Sector:  Consulting, Security Website:   

81. Storage Made Easy

Headquarter(s): London, United Kingdom Founded: 2008 Focus Area: Cybersecurity Sector: Various industries Website: 

82. SynLogicsInc

Headquarter(s): Milton, Georgia, USA Founded: 2024 Focus Area: Intelligent Process Automation, Robotic Process Automation, Artificial Intelligence, Machine Learning, NLP, Data Analytics and Cloud Applications Sector: Information Technology & Services, Automation Website:  SynLogics is an innovative technology solutions company providing a diverse range of IT consulting and services. The company offers future tech solutions such as Intelligent Automation using RPA, AI and Machine Learning, intuitive ChatBots, customized web application, and Mobile App development, Scalable cloud-native backends, and SaaS applications.  

83. Tangentia 

Headquarter(s): Toronto, Canada Founded: 2003 Focus Area: Digital transformation, Automation, Artificial intelligence, RPA, Blockchain Sector: Various industries Website: 

84. Tarmin

Headquarter(s): Boston, USA Founded: 2014 Focus Area: Big Data Analytics Sector: Various Industries Website: 

85. Tech Vedika

Headquarter(s): San Jose, California Founded: 2010 Focus Area: Artificial Intelligence, Machine Learning, Deep Learning, Big Data, Computer Vision, Face Recognition, Augmented Reality, Virtual Reality Sector: Information Technology & Services Website: 

86. Think Biosolution

Headquarter(s): Dublin, Ireland Founded: 2024 Focus Area: Artificial Intelligence Sector: Healthcare Website:

87. ThinkSense.ai

Headquarter(s): London, England Founded: 2023 Focus Area: Cognitive RPA, Automation, Process Mining, AI, RPA, Innovation, Transformation, and FinTech Sector:  IT, AI Website:  ThinkSense.ai is a leader in Cognitive Robotic Process Automation and AI / ML Process Mining. Its toolkit helps users to create Desktop Automation in less than a minute without any specialized Technical knowledge. The company’s AI observes users actions on a desktop and creates an automation within no time.  

88. TQS Integration

Headquarter(s): Boston, Massachusetts Founded: 2001 Focus Area: Big data Sector: Life science, Oil, Gas & Energy, Chemical & petrochemcials, Telecommunication, Food & Beverage, Paper & Pulp, Water & waste water Website: 

89. Tricentis

Headquarter(s): Mountain View, California Founded: 2007 Focus Area: Software Testing, Test Automation, Mobile Testing, Cross Browser Testing, Web Services Testing, SAP Testing, Agile Test Automation, Synthetic Test Data, Manual Testing, API Testing, DevOps testing Sector: Enterprise Software, Information Technology, Quality Assurance Website:   

90. Trueface

Headquarter(s): Los Angeles, California Founded: 2013 Focus Area: Facial recognition, IoT, Cybersecurity, Machine learning, Artificial intelligence, Computer vision Sector: Computer Software Website: 

91. Umoove

Headquarter(s): Israel Founded: 2010 Focus Area: AAC Devices Sector: Mobile software development, gesture recognition Website: 

92. UNISTA

Headquarter(s): Treize-Septiers, France Founded: 2007 Focus Area: Robotics Sector: Various industries Website:

93. ValueLabs

Headquarter(s): Hyderabad, Telangana, India Founded: 1997 Focus Area: Digital transformation, Big data Sector: Various Industries Website: 

94. Visbit

Headquarter(s): Sunnyvale, California Founded: 2024 Focus Area: Virtual Reality Sector: Information Technology & Services Website: 

95. VUNO

Headquarter(s): Seoul, South Korea Founded: 2014 Focus Area: Artificial Intelligence Sector: Healthcare Website:

96. Wortell

Headquarter(s): Amsterdam, Netherlands Founded: 1997 Focus Area: Digital transformation, Cybersecurity, Big data Sector: Various industries Website: 

97. XACT Robotics

Headquarter(s): Hingham, USA Founded: 2013 Focus Area: Robotics Sector: Healthcare Website:

98. Xiatech

Headquarter(s): Hertfordshir, England Founded: 2003 Focus Area: Big Data Analytics Sector: Various Industries Website:

99. YajanTech

Headquarter(s): Taiwan, Tainan City Founded: 2024 Focus Area: Augmented reality, Virtual reality Sector: Computer Software Website: 

100. ZyGenCompany Limited (ZG)

Headquarter(s): HuayKwang, Bangkok Founded: 1999 Focus Area: SAP professional consulting service firm and SAP and Non-SAP Integration, Big Data, AI, RPA Sector: Information Technology & Services Website: 

The 10 Most Valuable Cryptocurrencies Of September 2023

You need to through the cryptocurrency timeline to find the most valuable cryptocurrencies

If you are looking to invest in the

10 Most Profitable Cryptocurrencies of September Bitcoin

Despite facing many back-to-back hits, bitcoin still rallies at a remarkable price and stays at the top of the list. The framework of bitcoin first came out in 2008 through Bitcoin White Paper, which was written by Satoshi Nakamoto, an anonymous person. Later, a team worked on the blockchain network and unleashed the first bitcoin in 2009. Besides becoming the first cryptocurrency that survived the cold wind of investors, bitcoin has a long history of other struggles that it conquered on its way. The recent one is bitcoin mining’s impact on the global ecosystem. China has banned bitcoin mining owing to the extreme consumption of electricity and Elon Musk also showed the red flag to accepting bitcoin payments due to the same. However, despite experiencing a brief price fall, bitcoin is now back on track.  

Ethereum

People who know the digital currency market well choose ethereum over bitcoin because it is more than just a cryptocurrency, it is a network. Ethereum allows developers to create their own cryptocurrency with the help of ethereum network and also provides easy transaction options. Although ethereum is far behind Bitcoin in market capitalization, experts predict an approaching wave of ethereum adoption, which could push down the top cryptocurrency.  

Dogecoin

Dogecoin started as a joke over the internet featuring a Shina Inu dog. Over the popularity of the meme, a group of people created the Dogecoin cryptocurrency. However, it is not a laughing stock anymore. Unlike other cryptocurrencies, Dogecoin has its own set of star people like Elon Musk and Mark Cuban who hype the digital token. Musk has once called Dogecoin one of the ‘three meaningful assets’ he owns besides his company.  

Binance Coin

Initially developed over the ethereum-based token, Binance Coin later moved to its won blockchain network. Binance Coin was the first cryptocurrency to transact solely with other cryptocurrencies and not with fiat money. Launched in 2023, Binance Coin is placed as the fifth biggest cryptocurrency by market capitalization.  

Ripple

Ripple company developed XRP as a real-time gross settlement system (RTGS). Created in 2012, XRP offers a way to pay in many different real-world currencies. It can also be useful in cross-border transactions and uses a trust-less mechanism to facilitate payments. Unlike other cryptocurrencies that don’t have a central authority to monitor the price, XRP has its parent company, which owns over half of the total XRP available.  

Tether

Launched in 2014, the tether is the first stablecoin that introduced the concept of less volatility in the digital currency sphere. Although many investors are after the most profitable cryptocurrencies that pump up their investment in a brief period, some prefer long-term investments that take slow, yet, steady growth. Tether is pegged to the US dollar, making it the third-strongest and one of the most valued cryptocurrencies.  

Bitcoin Cash

The core motto of bitcoin cash is to make transactions easy and quick. Although bitcoin is the gold of the digital currency sphere, it is not practically quick when it comes to delivering day-to-day payments. In 2023, bitcoin took four days to process a payment unless a fee is paid. Crypto investors can’t wait that long or pay an extra fee for small transactions. Therefore, they opted for a rapid mode called Bitcoin Cash.  

Litecoin USD Coin

USD Coin is another famous stablecoin that is backed by the US dollar. The blockchain pattern of USD Coin is very similar to that of ethereum, stellar, algorand, and Solana. Launched in 2023, USD Coin made it to the top 10 cryptocurrency list real quick with its stable investment feature. It is managed by a consortium called Centre that was founded by Circle and other members of Coinbase, a cryptocurrency exchange, and Bitmain, a bitcoin mining company.  

Polkadot

10 Most Controversial Apps And Games From 2023

Robert Triggs / Android Authority

Controversy happens all the time, and that includes apps and games. Recent years have seen year-long beefs between major companies, and this year was no exception. We saw Google and Apple take digs at each other, Samsung getting into trouble, and Microsoft doing things that upset a lot of people. This may be the most star-studded controversy list we’ve ever done. So, without further delay, here are the most controversial apps and games from 2023.

The most controversial apps and games from 2023

Google vs Apple and iMessage

Robert Triggs / Android Authority

The companies fired shots at each other all year over this, and the topic would crop up every couple of months for the entirety of 2023. We thought it would’ve slowed down by now, but it seems like Google is really making a push for this. We polled our readers back in January, and even 50% of voters didn’t have complete faith in RCS.

We’re not entirely sure if this is going to be a long-term beef or if both companies intend to drop it in 2023. We’ll have to wait and be sure, but Google has been fighting the RCS war for years now, so anything could happen.

Google debuts user choice billing in Google Play

Joe Hindy / Android Authority

Google introduced user choice billing in the Google Play Store this year. This doesn’t seem like a big deal. However, considering that this was the reason Fortnite left the Play Store a few years ago, we consider the move to be the next leg in that fight. Originally, Fortnite left the Play Store because it didn’t want to pay the 30% Google tax. Google reduced it to 15% for 99% of developers in 2023, and now, it is letting users use non-Google Play billing.

This, of course, isn’t without its own problems. Third-party billing is still subject to the 15-30% service fee that you would otherwise pay with Google Play billing, so developers won’t see too much of a change. Google says the service fee is to keep the Play Store running smoothly, so it likely won’t let developers out from under its control anytime soon.

Again, this may not be the biggest deal in 2023. However, this is a fight developers have been waging against both Google and Apple for years. This is a continuation of that controversy, so we’re going to keep following it until it ends.

Samsung and Xiaomi throttle over 10,000 apps

C. Scott Brown / Android Authority

Samsung and Xiaomi were throttling over 10,000 apps on phones. This was uncovered this year for the Xiaomi Mi 11 and the Galaxy S22 series. Both companies denied doing anything wrong, but eventually owned up to throttling the apps. Samsung even rolled out an update that lets users turn it off in the Game Performance Management Mode.

What’s interesting about this controversial move is its cause. Both companies were throttling apps as a form of heat and power management. This year’s early Snapdragon chips are notorious for getting hotter than they should. This has caused some OEMs to turn things down a bit to avoid overheating. After all, such bad press basically killed 2024 flagships like the HTCOne M9, despite it not being HTC’s fault that the Snapdragon 810 series of chips ran hot.

We’re hoping that the next generation of Snapdragon chips fixes the overheating issues, but if not, we can expect this same kind of stuff to happen again. Apps are getting increasingly power-hungry, and phone CPUs are getting increasingly powerful. The result is more heat generation. For now, though, owners of some Samsung and Xiaomi devices will just have to deal with decreased performance with the benefit of having a cooler phone.

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