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I was in New York recently attending two overlapping events: the Lenovo Advisory Council and BlackBerry’s Security Summit. I have no doubt I am not alone in having to be multiple places at once.
We not only have to balance often conflicting business schedules but conflicting life schedules. We have children, spouses, friends, and hobbies along with our work, and we all realize this is not necessarily conducive to creating the right work-life balance.
These conflicts force us to make hard choices that we often regret as we approach the end of our lives. This has certainly happened to me. We might not have been there to support a child, spouse, friend or coworker when they most needed us. Because we prioritized something tactically, like attending a critical meeting, and forgot that often it is our more strategic relationships that should have had priority. Thus, our relationships with family and friends have been weakened, particularly our relationships with our children.
There is a coming AI technology that, assuming we use it correctly, could make this problem obsolete. That technology is human AI clones or human digital twins. I am using the term human AI clone, because it better reflects what is coming and better focuses on both the promise and the problem with the technology. I will cover both the promise and the problem. But I would like to set the promise of the technology as the goal — and start having people think about how this technology should be used before we find it has been deployed badly.
Let’s begin.
The promise of AI employee clones or human digital twinsThe idea of creating an AI-driven clone of a person is far from new. It is at the heart of digital immortality, and it will also be critical for the creation of large-scale environmental simulations, be they focused on industry or entertainment. On the latter, the concept of realistic non-player characters (NPCs) would be a game-changer. But the true benefit to us individually is that we can delegate an increasing portion of our lives to the clone.
How much do you contribute to a meeting? That depends on the meeting. In large meetings designed to provide updates, we are often merely observers and provide no additional value. In other meetings, we may ask one or two questions, and on way too many occasions, we find we did not even need to be there. However, we seldom know this critical piece of information until we are in the meeting and see the content. Virtually no meeting leaders send their content out before the meeting. Often, even a full agenda is the exception rather than the rule.
One fix is to demand better meeting preparation. But we’ve been pushing for better meeting preparation for as long as I have been in business, and we just have not made that much progress. Granted, it could be because too many people wait until the last minute to work on their content. But if we can’t fix this problem one way, we can use technology to fix it another way. That problem is that our time is a limited resource, and we need better ways to focus that limited resource where it can be most effectively used.
See more: The Top Artificial Intelligence Companies
Preventing replacementThe problem is where I fear this technology will be focused, which is employee replacement. That would be a bad outcome: because it would cause employees to fail to train their clones; and because it would feed into too many executives’ belief that companies would run better if they could just eliminate their employees.
These human AI clones need to be owned by the employees that create them, and if they are used after the employee leaves the company, the employee should continue to be compensated. This could flow into their eventual retirement, creating a stronger reason to invest the time into creating that tool.
Assuring this technology benefits rather than harms the employee is critical to assure that it will both do what it will be able to do and drive the huge potential work-life and productivity benefits it can provide.
See more: AI, Automation, & the Future Impact on Jobs
What side is the money on?The promise of employee clones is significant. It could mean more time spent on things we love to do at work and far less on things that waste our time and annoy us while improving work-life balance and helping to fund our retirement.
The problem will be the desire for companies to own the resulting clones and use them to replace their employees. Sadly, the money is on the wrong side of this, and our goal is to assure that this money dynamic does not drive the wrong outcome.
See more: Artificial Intelligence Trends & Predictions
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The Future Of Ai Technology: List Of Jobs Where Ai Will Take Over
Here of the future of AI technology
Artificial intelligence is already pervasive in our digital life, from cell phones to chatbots. You just don’t realise it yet. The popularity of AI is growing, thanks in part to the vast amounts of data that machines can collect about our interests, purchases, and activities on a daily basis. Artificial intelligence researchers utilise all of this information to teach machines how to understand and predict whatever we want or don’t want. Let’s take a look at where AI is headed in the future.
EntertainmentNetflix, step aside. In the future, you could relax on your couch and order a personalised movie with your favourite virtual actors. Meanwhile, film companies may be able to avoid flops in the future: The storyline of a movie script will be analysed by sophisticated predictive computers, which will forecast its box office possibilities.
MedicineWhy would you want to take medicine that is beneficial for the ordinary individual when you could have it personalised to your specific genome? Doctors and hospitals will be able to more effectively evaluate data and tailor health care to each person’s genes, surroundings and lifestyle thanks to AI algorithms. AI will drive the personalised medicine revolution, from detecting brain tumours to determining which cancer treatment would work best for each individual.
CybersecurityIn 2023, there were around 707 million cybersecurity vulnerabilities, with 554 million in the second quarter of 2023. Companies are fighting to keep one step ahead of cybercriminals. AI’s self-learning and automated skills, according to USC experts, can help consumers protect their data more consistently and inexpensively, keeping them safe from terrorism or even small-scale identity theft. Before harmful computer viruses and programmes can steal vast amounts of data or wreak chaos, AI-based techniques hunt for patterns linked with them.
Vital TasksAI assistance will help seniors maintain their independence and stay in their homes for extended periods of time. Artificial intelligence (AI) systems will ensure that healthy food is constantly available, that things on top shelves are safely reached, and that movement in a senior’s home is tracked. Many other repetitious and physical jobs are ideal candidates for AI-based technologies. However, in dangerous fields such as mining, firefighting, mine clearance and handling radioactive substances, AI-assisted employment may be even more vital.
TransportationSelf-driving cars are one area where AI may have the greatest impact in the near future. AI drivers, unlike people, never give up at the radio, apply mascara, or squabble with their children in the backseat. In European cities, self-driving trains have already taken over the rails, and Boeing is developing an autonomous airliner.
List of Jobs Where AI Will Take Over Customer Service ExecutivesTo do their tasks, customer service agents wouldn’t need a high level of social or emotional intelligence. Many organisations increasingly rely on AI to answer frequently asked questions and provide customer care. Chatbots are becoming more than just a part of customer support. They also respond to a variety of internal inquiries.
Bookkeeping and Data Entry ReceptionistsIn the long run, automated check-ins in both small and large motels will reduce the need for hotel staff. Customers can now place orders through communication displays or tabs in fast food places. There’s a good chance that, with AI, machines will be able to handle purchasing and other related activities.
ProofreadingWhile editing is more difficult in terms of tone, comprehension, and other factors, proofreading is a much easier task. Different applications can easily detect grammar errors, sentence construction mistakes, and other mistakes. Grammarly, for instance, is one of the most well-known programs for this purpose among professionals.
Retail ServicesPeople who handle sales have been replaced by automated services. Many merchants are focusing on self-ordering and payment methods, and AI can be incorporated fast. In order to truly comprehend client habits, many retail professions are being substituted by robots. Furthermore, the substantial data analysis performed by AI machines reveals alternative products that customers may be interested in in the future.
Courier ServicesAs a wake of AI, the shipping sector has undergone various social and economic changes. Several logistics and supply chain operations have been streamlined. As deliveries, drones and robots are already substituting people. Robotic automation will have the biggest effect on the shipping industry in the future years, aside from the manufacturing industry.
MilitaryMilitary experts believe that future battlefields will be populated by robots capable of following orders without continual monitoring. Robots are utilised extensively in military operations for a variety of functions including surveillance, data and many more.
Taxi and Bus DriversThis industry has a 97 % likelihood of being entirely automated. Self-driving cars are already on the market, and fully autonomous cars won’t be far behind.
Salesforce Ai: The Future Of Sales Automation
Introduction
Salesforce is the world’s leading Customer Relationship Management (CRM) software, providing businesses with a platform to manage their customer interactions and streamline their sales process. In recent years, Salesforce has been at the forefront of the integration of Artificial Intelligence (AI) into its platform. Salesforce AI is the future of sales automation, and it is changing the way businesses approach sales.
Section 1: What is Salesforce AI?Salesforce AI is a suite of artificial intelligence technologies integrated into the Salesforce platform. Salesforce AI includes a range of features, including predictive analytics, natural language processing, and machine learning algorithms. These features work together to help businesses automate and optimize their sales process, from lead generation to customer retention.
Salesforce AI is built on the Salesforce Einstein platform, which is designed to enable developers and businesses to build AI-powered applications. Salesforce Einstein is a powerful tool that provides businesses with the ability to automate and optimize their sales process using AI and machine learning.
Section 2: AI-powered Sales Automation FeaturesSalesforce AI includes a range of AI-powered features that can help businesses automate and optimize their sales process. In this section, we will discuss some of the key features of Salesforce AI and how they can benefit businesses.
Lead Scoring Opportunity ScoringSalesforce AI uses machine learning algorithms to analyse a range of data points to assign a score to an opportunity. These data points can include the opportunity’s stage in the sales pipeline, the engagement of the customer with the business, and the deal size. By analyzing these data points, Salesforce AI can provide businesses with a clear understanding of which opportunities are most likely to close, allowing them to prioritize their sales efforts.
Predictive AnalyticsPredictive analytics is the process of using data, statistical algorithms, and machine learning techniques to identify the likelihood of future outcomes based on historical data. Predictive analytics can be used to identify trends, forecast outcomes, and identify potential risks.
Natural Language ProcessingSalesforce AI includes a range of NLP tools, including sentiment analysis and chatbots. Sentiment analysis can be used to analyse customer feedback, reviews, and social media posts to understand how customers feel about a business. Chatbots, on the other hand, can be used to automate customer interactions, providing customers with quick and easy responses to their queries.
Automated Email CampaignsAutomated email campaigns allow businesses to send targeted and personalized emails to their customers, based on their behaviour and engagement with the business.
Salesforce AI includes a range of tools to help businesses automate their email campaigns. These tools can be used to send targeted and personalized emails to customers at the right time, helping businesses increase their conversion rates and sales.
Sales ForecastingSalesforce AI includes a range of sales forecasting tools, including predictive forecasting and opportunity tracking. These tools allow businesses to gain insights into future sales trends, allowing them to make informed decisions about their sales strategy.
Section 3: Benefits of Using Salesforce AIThere are many benefits to using Salesforce AI in sales automation. In this section, we will discuss some of the key benefits of using Salesforce AI.
Improved EfficiencySalesforce AI can help businesses automate and optimize their sales process, reducing the amount of time and effort required to close deals. By automating tasks such as lead scoring and email campaigns, businesses can focus their efforts on high-priority tasks, increasing their efficiency and productivity.
Increased Sales Improved Customer ExperienceSalesforce AI can help businesses improve their customer experience by providing personalized and targeted interactions. By using NLP and chatbots, businesses can provide quick and easy responses to customer queries, increasing customer satisfaction and loyalty.
Better Sales ForecastingBy using predictive forecasting and opportunity tracking, businesses can plan and allocate resources effectively, reducing the risk of over- or under-investment.
Competitive Advantage Section 4: Challenges of Implementing Salesforce AIWhile there are many benefits to using Salesforce AI in sales automation, there are also challenges businesses may face when implementing this technology. In this section, we will discuss some of the key challenges of implementing Salesforce AI.
Data QualitySalesforce AI relies on high-quality data to provide accurate insights and predictions. Poor data quality can lead to inaccurate predictions and insights, reducing the effectiveness of Salesforce AI. To overcome this challenge, businesses need to ensure their data is clean, accurate, and up-to-date.
IntegrationSalesforce AI requires integration with other systems and technologies to work effectively. Integrating Salesforce AI with existing systems and technologies can be challenging, and businesses may need to invest in additional resources and expertise to ensure a seamless integration.
CostImplementing Salesforce AI can be expensive, and businesses may need to invest in additional resources and expertise to implement and maintain this technology. This can be a significant barrier for small and medium-sized businesses, who may not have the resources to invest in Salesforce AI.
Employee TrainingImplementing Salesforce AI requires employee training to ensure they can effectively use and integrate the technology into their sales process. This can be time-consuming and expensive, and businesses need to ensure they have the resources to provide adequate training to their employees.
Security and PrivacySalesforce AI relies on sensitive customer data to provide insights and predictions. Ensuring the security and privacy of this data is crucial, and businesses need to ensure they have adequate security measures in place to protect this data.
Section 5: Future of Salesforce AISalesforce AI is still a relatively new technology, but its potential for sales automation is vast. In this section, we will discuss some of the future developments and trends of Salesforce AI.
More Advanced Predictive Analytics Improved Integration with Other TechnologiesAs mentioned earlier, integration is crucial for the effectiveness of Salesforce AI. We can expect improved integration capabilities with other technologies, making it easier for businesses to integrate Salesforce AI into their existing systems.
Increased PersonalizationPersonalization is becoming increasingly important for customer satisfaction and loyalty. We can expect Salesforce AI to become even more personalized, providing targeted and personalized interactions with customers based on their preferences and behaviour.
Improved Natural Language ProcessingNLP is crucial for automating customer interactions, and we can expect Salesforce AI to continue to improve its NLP capabilities. This will enable even more efficient and effective customer interactions, leading to increased customer satisfaction and loyalty.
Greater Adoption of Salesforce AIAre Ai Tools Infringing On The Copyrights Of The Artists?
Are AI image generators infringing upon the law in terms of copyright?
Artificial intelligence programs like DALL-E, Midjourney, and Stable Diffusion may quickly generate an image for you if you type in a request like “a bar of chocolate mounted on a bicycle in the spirit of Picasso.” They do this by combining components from the enormous digital collections of photos and artwork that are accessible from all over the internet and on which they have received training. Are the A.I. tools violating the creators’ copyrights in the process, though? Two new lawsuits center on that issue.
Three artists have filed a lawsuit against Stability AI, Midjourney, the companies behind the artificial intelligence art generators Stable Diffusion and Midjourney, and DeviantArt, which recently unveiled its own AI art generator called DreamUp. By using five billion photos that were scraped from the internet “without the consent of the original artists,” the artists Sarah Andersen, Kelly McKernan, and Karla Ortiz claim that these organizations have violated the rights of “millions of artists.”
Attorney and typographer Matthew Butterick and the Joseph Saveri Law Firm, which focuses on infringement and class action cases, filed the claim. Butterick refers to the lawsuit as “another step toward making AI fair & ethical for everyone” in a blog post announcing it. The ability of AI art tools like Stable Diffusion to “flood the market with an essentially unlimited number of infringing images will inflict permanent damage on the market for art and artists,” according to him, will cause this damage. In a related case concerning the AI programming model CoPilot, which is educated using lines of code gathered from the internet, Butterick and Saveri are planning to sue Microsoft, GitHub, and OpenAI.
The art world has reacted aggressively to the surge in the popularity of AI art tools during the past year. While some claim that these tools, like earlier generations of software like Photoshop and Illustrator, might be useful, many more are against the exploitation of their work to train these lucrative algorithms. Millions of photos from the web are used to train generative AI art models, typically without the creators’ knowledge or consent. Then, you may employ AI art generators to produce artwork that imitates a certain artist’s style.
The knotty issue of whether or not these technologies violate copyright law will need to be resolved in court, according to experts. The makers of AI art tools typically claim that the fair use doctrine covers (at least in the US) the training of their software on copyrighted data. But there are various complexities when it comes to AI art generators, and issues involving fair use still need to be addressed. These include the locations of the organizations that built these tools (since the legal frameworks for data scraping in the EU and the US differ considerably from one another) and the objectives of these institutions (Stable Diffusion, for example, is trained on the LAION dataset, which is created by a German-based research non-profit, and non-profits may be treated more favorably than regular companies in fair use cases).
The Opt Out: 4 Privacy Concerns In The Age Of Ai
THE LATEST WAVE of artificial intelligence development has forced many of us to rethink key aspects of our lives. Digital artists, for example, now need to focus on protecting their work from image-generating sites, and teachers need to contend with some of their students potentially outsourcing essay writing to ChatGPT.
But the flood of AI also comes with important privacy risks everyone should understand—even if you don’t plan on ever finding out what this technology thinks you’d look like as a merperson.
A lack of transparency“We often know very little about who is using our personal information, how, and for what purposes,” says Jessica Brandt, policy director for the Artificial Intelligence and Emerging Technology Initiative at the Brookings Institution, a nonprofit in Washington, D.C., that conducts research it uses to tackle a wide array of national and global problems.
In broad terms, machine learning—the process by which an AI system becomes more accurate—requires a lot of data. The more data a system has, the more accurate it becomes. Generative AI platforms like chatbots ChatGPT and Google’s Bard, plus image generator Dall-E get some of their training data through a technique called scraping: They sweep the internet to harvest useful public information.
But sometimes, due to human error or negligence, private data that was never supposed to be public, like delicate company documents, images, or even login lists, can make its way to the accessible part of the internet, where anyone can find them with the help of Google search operators. And once that information is scraped and added to an AI’s training dataset, there’s not a lot anyone can do to remove it.
“People should be able to freely share a photo without thinking that it is going to end up feeding a generative AI tool or, even worse—that their image may end up being used to create a deepfake,” says Ivana Bartoletti, global chief privacy officer at Indian tech company Wipro and a visiting cybersecurity and privacy executive fellow at Virginia Tech’s Pamplin College of Business. “Scraping personal data across the internet undermines people’s control over their data.”
“AI makes it easy to extract valuable patterns from available data that can support future decision making, so it is very tempting for businesses to use personal data for machine learning when the data was not collected for that purpose,” she explains.
It doesn’t help that it’s extremely complicated for developers to selectively delete your personal information from a large training data set. Sure, it may be easy to eliminate specifics, like your date of birth or Social Security number (please don’t provide personal details to a generative AI platform). But performing a full deletion request compliant with Europe’s General Data Protection Regulation, for example, is a whole other beast, and perhaps the most complex challenge to solve, Bartoletti says.
[Related: How to stop school devices from sharing your family’s data]
Selective content deletion is difficult even in traditional IT systems, thanks to their convoluted microservice structures, where each part works as an independent unit. But Koerner says it’s even harder, if not currently impossible, in the context of AI.
That’s because it’s not just a matter of hitting “ctrl + F” and deleting every piece of data with someone’s name on it—removing one person’s data would require the costly procedure of retraining the whole model from scratch, she explains.
It’ll be harder and harder to opt outA well-nourished AI system can provide incredible amounts of analysis, including pattern recognition that helps its users understand people’s behavior. But this is not due only to the tech’s abilities—it’s also because people tend to behave in predictable ways. This particular facet of human nature allows AI systems to work just fine without knowing a lot about you specifically. Because what’s the point in knowing you when knowing people like you will suffice?
“We’re at the point where it just takes minimal information—just three to five pieces of relevant data about a person, which is pretty easy to pick up—and they’re immediately sucked into the predictive system,” says Brenda Leong, a partner at chúng tôi a Washington, D.C., law firm that focuses on AI audits and risk. In short: It’s harder, maybe impossible, to stay outside the system these days.
This leaves us with little freedom, as even people who’ve gone out of their way for years to protect their privacy will have AI models make decisions and recommendations for them. That could make them feel like all their effort was for nothing.
“Even if it’s done in a helpful way for me, like offering me loans that are the right level for my income, or opportunities I’d genuinely be interested in, it’s doing that to me without me really being able to control that in any way,” Leong continues.
Using big data to pigeonhole entire groups of people also leaves no place for nuance—for outliers and exceptions—which we all know life is full of. The devil’s in the details, but it’s also in applying generalized conclusions to special circumstances where things can go very wrong.
The weaponization of dataAnother crucial challenge is how to instill fairness in algorithmic decision making—especially when an AI model’s conclusions might be based on faulty, outdated, or incomplete data. It’s well known at this point that AI systems can perpetuate the biases of their human creators, sometimes with terrible consequences for an entire community.
As more and more companies rely on algorithms to help them fill positions or determine a driver’s risk profile, it becomes more likely that our own data will be used against our own interests. You may one day be harmed by the automated decisions, recommendations, or predictions these systems make, with very little recourse available.
[Related: Autonomous weapons could make grave errors in war]
It’s also a problem when these predictions or labels become facts in the eyes of an algorithm that can’t distinguish between true and false. To modern AI, it’s all data, whether it’s personal, public, factual, or totally made up.
More integration means less securityJust as your internet presence is as strong as your weakest password, the integration of large AI tools with other platforms provides attackers with more latches to pry on when trying to access private data. Don’t be surprised if some of them are not up to standards, securitywise.
And that’s not even considering all the companies and government agencies harvesting your data without your knowledge. Think about the surveillance cameras around your neighborhood, facial recognition software tracking you around a concert venue, kids running around your local park with GoPros, and even people trying to go viral on TikTok.
The more people and platforms handle your data, the more likely it is that something will go wrong. More room for error means a higher chance that your information spills all over the internet, where it could easily be scraped into an AI model’s training dataset. And as mentioned above, that’s terribly difficult to undo.
What you can doThe bad news is that there’s not a lot you can do about any of it right now—not about the possible security threats stemming from AI training datasets containing your information, nor about the predictive systems that may be keeping you from landing your dream job. Our best bet, at the moment, is to demand regulation.
The European Union is already moving ahead by passing the first draft of the AI Act, which will regulate how companies and governments can use this technology based on acceptable levels of risk. US president Joe Biden, meanwhile, has used executive orders to award funding for the development of ethical and equitable AI technology, but Congress has passed no law that protects the privacy of US citizens when it comes to AI platforms. The Senate has been holding hearings to learn about the technology, but it hasn’t come close to putting together a federal bill.
Read more PopSci+ stories.
How To Improve Employee Well
The factors that employees say are most important to their well-being at work include feeling energized, trusted, supported and included. Fair pay and flexibility ranked lower than some of these factors.
To improve your employees’ well-being, create a company culture and mission statement, and act on employees’ feedback.
Celebrating employee wins, creating professional development opportunities and sticking to standard pay-raise practices can also boost employee well-being.
This article is for employers that are looking to maximize employee well-being.
You might think compensation is the most important factor in employees’ happiness at work, and you wouldn’t be alone: Among the 5,026 employed Americans Indeed and Forrester surveyed in 2023, 33% guessed that fair pay would be the biggest factor in employee well-being. But the study also found that this perception is wrong.
Fair pay is, of course, part of the equation, but it’s far from the only consideration. From inclusiveness to flexibility, there are many things employers must keep in mind when trying to boost morale. Below, we list 10 factors that are most associated with keeping employees happy at work and provide tips for how to improve your employees’ well-being.
What makes employees happy at work?The Indeed and Forrester study found that these are the most important factors in employee well-being:
1. Feeling energizedMaybe you started your business so you could do things that excite you every day. After all, you know the adage: Find a job you love, and you’ll never work a day in your life. So you can probably see why your employees’ well-being will improve if the work you assign them lights their fire. In fact, 18% of survey respondents said feeling energized at work was the most important factor in their workplace well-being.
2. Having a sense of belongingTeam building is more than a buzzword; it’s a big factor in employees’ happiness. That’s because it can help employees feel like they belong on your team. The Indeed and Forrester survey found that, for 16% of employees, this sense of belonging is fundamental to workplace well-being.
3. Feeling trustedIt’s long been the case that happy, loyal employees need to feel trusted. The Indeed and Forrester survey reaffirms this notion: 10% of respondents named feeling trusted as the most important factor in their well-being. Building this trust is great for your whole company. Employees who feel unafraid to start their work and make mistakes often become more efficient, productive team members.
4. Achieving goalsEmployees want to feel proud of their work. In fact, 10% of survey respondents said achievement was the most important factor in their workplace well-being. Sure, this starts with the employee; it’s on them to set goals that bring them happiness. But you can always support their goal-making process and guide them through it.
5. Being paid fairlyOnly 8% of respondents said that fair pay was the crux of their well-being at work. This is substantially lower than the 33% of respondents who said they expected fair pay to rank highest. There are all kinds of ways to keep employees happy without a raise.
Tip
Your employee salary ranges should fall within industry standards, and your raises should reflect inflation and employee performance shifts.
6. Feeling includedFeeling excluded is never a pleasant sensation, including in the workplace. In fact, 8% of survey respondents named a sense of inclusion as the hallmark of their employee well-being. To foster this inclusion, you should communicate with your employees often enough that they don’t feel like they’re going unnoticed and encourage your employees to do the same with one another.
7. Being supported by managementSupportive managers can give employees more autonomy, which is known to bring about happiness. According to the Indeed/Forrester survey, 7% of employees said managerial support was the most important factor in their well-being.
8. Having flexibilityWorking a traditional 9-to-5 in an office can be too restricting for some employees. These employees may constitute the 6% of survey respondents who cited flexibility as the most important part of their workplace well-being. Flexible work arrangements can help here; in fact, some employees will trade pay for flexibility.
9. Feeling appreciatedWhen employees are not recognized for working hard and achieving results, it can sap their motivation. This might be why 6% of the employees surveyed named a sense of appreciation as the most important part of their happiness at work. This factor is easy to address – just regularly tell your employees why you appreciate what they do.
10. Getting opportunities to learnEmployees who grow in their roles often grow with the company in the long run. This has long been the primary reason employers offer professional development programs. The Indeed and Forrester survey found that for 5% of employees, learning opportunities are the most important factor in well-being at work. In addition to offering in-house professional development, you can provide the opportunity to take university classes.
Key Takeaway
Employee happiness is tied more to how employees feel at work than to how much you pay them.
How to boost employee well-beingTake these steps to improve employee well-being across your company:
1. Set clear company culture guidelines.Younger employees may prefer a great company culture to a high salary. To build a positive culture for your company, find a balance of working hours and personal time that makes everyone happy. Establish a company mission that can drive your culture forward, and hire for cultural fit, not just skills. This framework provides a great path toward energizing employees and making them feel like they belong.
2. Seek – and act on – employee feedback.To improve employees’ well-being, you have to know what they want. For example, let’s say your latest employee survey shows that your team wants flexible work hours and locations. Shifting toward a hybrid model (in-person and remote options) can address this need, making your employees feel included in your business decisions. In general, acting on employee feedback is known to lower employee turnover and keep your team stable and happy.
3. Celebrate employees’ achievements.It’s hardwired into us to seek appreciation and recognition, even over money. As the leader of your team, you’re in a unique position to provide both. Doing so can help you check off the trust, achievements, inclusion, appreciation and managerial support boxes from the Indeed and Forrester survey. Recognition can be as simple as a quick instant message or a minute out of your team meeting to congratulate a team member.
4. Introduce a professional development program.Your company should be an educational home for employees if you expect them to enjoy working for you. Try setting up an internal professional development program where you coach them on skills they want to learn. If you don’t have the time for this or you lack the skills your team wants to learn, cover the costs for additional university education. You’ll show that you’re invested in your team’s success, which can be enough to keep them feeling well and happy.
5. Pay your employees well.You should work annual employee raises of 4.5% to 5% into your labor budget as part of your employee well-being plan. At the same time, you now know that salaries aren’t the only key to employee happiness. As such, you should prioritize other ways to keep employees happy without raises, too.
Did You Know?
he median U.S. salary was $54,132 in the second quarter of 2023. Offering salaries much higher than that can help you attract employees.
Keeping employees happy is easier than you thinkHappy employees are usually more productive, and they often stay with a company for the long haul. The more you improve employee well-being, the more likely your business is to meet goals. By recognizing what employees actually want, you can begin to take the steps to improve their well-being. Many of these practices are free and easy, such as making employees feel included, seeking their feedback and recognizing their achievements. So what are you waiting for? Start taking the steps to make your team as happy as possible.
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