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Our Verdict

It’s clear that this is a fairly minor refresh from Microsoft with largely everything about the Surface Laptop staying the same. What you’re namely getting is a new Intel 8th-gen processor for a speed boost. This might not be enough for existing owners to upgrade, despite the gorgeous matt black model. But for anyone looking for a laptop now, this is an improved model at the same price.

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Microsoft has announced a new version of its popular Ultrabook, but how does the Surface Laptop 2 compare to the first generation and what are the new features? We’ll answer those questions in this comparison.

It’s more than just a new black colour, just.

Surface Laptop 2 vs Surface Laptop: Price

When the first Surface Laptop launched, it cost £979 and $999 in the US. The top spec models pushed the price to £2,699/$2,699.

Now the Surface Laptop 2 is here and it also starts at £979/$999 once again. It goes up to £2,079/$2,699 with a large difference there as the 1TB model is only available in the US as it stands.

The new model is available to order from Microsoft and Amazon with shipping on 16 October. You can also order from  John Lewis,  PC World and  Argos.

Surface Laptop 2 vs Surface Laptop: Design

There’s little to say in this section as Microsoft hasn’t tried to reinvent the stylish and sleek design of the Surface Laptop.

Really, the main thing to note is that the Surface Laptop 2 comes in a new matt black colour option – and it looks stunning.

Otherwise, you get the same Alcantara material cover around the keyboard and the aluminium case. The laptop still weighs 1.25kg and tapers to around 14.5mm.

Surface Laptop 2 vs Surface Laptop: Specs and features

This refresh is a bit like Apple’s ‘S’ devices, where the design remains the same but the core specs get various upgrades.

So, the Surface Laptop 2 brings the benefit of an 8th-generation Intel Core processor – i5 or i7 once again. Microsoft says it’s an ‘astounding 85 percent faster than the original’ which had a 7th-gen Kaby Lake chip.

With the new chip also comes new graphics, so you get UHD Graphics 620 regardless of whether you opt for the i5 or i7.

This time around the device comes with at least 8GB of RAM and the option to double that to 16GB, when the original started at just 4GB. When it comes to storage, things are the same with 128-, 256, 512GB and 1TB options. The largest is only available in the US at the time of writing.

Other specs remain the same including all the ports and the 13.5in PixelSense screen which supports the Surface Pen (optional extra). Microsoft has also kept the same claim for battery life 14.5 hours.

Check out the table below for a keyspecs comparison:

 Surface Laptop 2Surface LaptopProcessorIntel 8th-gen (i5 or i7)Intel 7th-gen (i5 or i7)GPUIntel UHD Graphics 620Intel HD 620/Iris Plus Graphics 640Memory8/16GB4/8/16GBStorage128/256/512GB/1TB128/256/512GB/1TBScreen13.5in PixelSense 2256 x 1504 (201ppi)

13.5in PixelSense 

2256 x 1504 (201ppi)

PortsUSB 3.0, headphone jack, Mini DisplayPort, Surface ConnectUSB 3.0, headphone jack, Mini DisplayPort, Surface ConnectBattery life14.5 hours14.5 hoursDimensions

14.47 mm, 1.25kg

14.48 mm, 1.25kg

Specs Microsoft Surface Laptop 2: Specs

Windows 10 Home

Microsoft Office 365 30-day trial

13.5in PixelSense Display, 2256 x 1504 (201ppi), aspect ratio 3:2, 3.4 million pixels

Surface Pen enabled

Compatible with Surface Dial off-screen interaction

10-point multi-touch

Corning Gorilla Glass

8th Gen Intel Core i5 or i7

Intel UHD Graphics 620

8GB or 16GB RAM

128/256/512GB/1TB SSD

720p HD camera (front-facing)

Stereo microphones

Omnisonic speakers with Dolby Audio Premium

3.5mm headphone jack

USB 3.0

Mini DisplayPort

Surface Connect port

802.11ac Wi-Fi wireless networking

Bluetooth 4.1

Up to 14.5 hours video playback

308.02 x 223.20 x 14.47mm


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Hp Laptop Computers And 2

*Prices shown for each product category are lowest configuration prices available from U.S. chúng tôi directly and before any available promotions or discounts. Pricing will vary by configuration within each product category. chúng tôi prices are subject to change without notice and all products are subject to current availability.

All performance specifications represent the typical specifications provided by HP’s component manufacturers; actual performance may vary either higher or lower.

Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering is not a measurement of higher performance.

5G module is optional and must be configured at the factory. Module supports non-millimeter wave 5G frequencies (below 6 GHz). The full utilization of this module’s functionality is dependent on network providers’ technical ability to support module and speed.  Backwards compatible to 4G networks. Module requires activation and separately purchased service contract. Check with service provider for coverage and availability in your area. Connection, upload and download speeds will vary due to network, location, environment, network conditions, and other factors. 5G & 4G LTE networks not available in all regions.

4G LTE module requires separately purchased service contract. Check with service provider for coverage and availability in your area. Connection speeds will vary due to location, environment, network conditions, and other factors. 4G LTE not available on all products, in all regions.

Google Play Store apps sold separately and not included.

HD (High Definition) content required to view HD images.

NVIDIA® Max-Q Design can help reduce system heat and noise in thinner form factor PC’s.  Form factor design and thickness of the system will vary. Overall graphics performance may be lower than alternative graphics solutions that do not utilize Max-Q design.

Windows 10 and Windows 11/MM18: Battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings.  The maximum capacity of the battery will naturally decrease with time and usage. See chúng tôi for additional details.

HP Sure View integrated privacy screen that functions in landscape orientation. Available on select HP models and requires factory configuration. Brightness will vary between sharing and privacy modes.

Battery life tested by HP using continuous Netflix video playback, Windows 10 Netflix app, 150 nits brightness, system audio level 17%, headphone attached, played full-screen, wireless on. Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage.

Full high-definition (FHD) content is required to view FHD images.

Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. AMD’s numbering is not a measurement of clock speed.

Percentage of ocean-bound plastic contained in each component varies by product.

Weight will vary by configuration.

This device has been engineered for optimal performance. Upgrading PC may affect warranty coverage.

Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. MediaTek’s numbering is not a measurement of clock speed.

Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 6 is backwards compatible with prior 802.11 specs. Wi-Fi 6 is designed to support gigabit data rate when transferring files between two devices connected to the same router. Requires a wireless router, sold separately, that supports 80MHz and higher channels.

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Bluetooth is a trademark of its proprietor and used by HP Inc. under license.

USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum.

Microsoft, Windows, and the Windows Logo are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Laptop Won’t Connect To Wi

Last Updated on August 19, 2023

Technology is a wonderful invention, allowing us to connect with people on the other side of the world, discover information at a moment’s notice, work from anywhere on the planet, and play games and socialize in ways that have never previously been available to the human race – that is, of course, as long as you can get your laptop connected to the Wi-Fi.

Connection issues are often cited as one of the most frustrating aspects of the internet, and getting online can be easier said than done.

Fortunately for you, we have put together everything that you need to know to get your laptop to connect to the Wi-Fi, including top troubleshooting tips to try if you are struggling to get a connection.

Ready to get connected? Then read on for everything you need to know!

Make Sure That Wi-Fi Is Switched On

Sometimes the problem can be simple: you have failed to switch on the Wi-Fi on your computer or laptop, and so this is a smart place to start your troubleshooting journey.

First, turn on your Wi-Fi so you can connect to the Internet. Then, check if your device is on airplane mode – if airplane mode is activated, you will not be able to connect.

You can also double-check the connection by cross-checking your laptop with your smartphone if the issue is with your laptop or Wi-Fi network in particular – if your smartphone can connect to the Wi-Fi with minimal fuss, it suggests a problem with your laptop.

Trouble connecting to the Wi-Fi network on your smartphone too, however, means that there could be a problem with your connection.

Try To Restart Your Router Or Modem

If the issue is with the Wi-Fi network, rather than a problem with your laptop, then restarting the modem or wireless router can help to fix the problem.

Start by turning your modem off, and remove the cables and wires from the back. Wait for a minimum of 30 seconds before reconnecting the cables and wires and turning the power on.

Wait for around another minute, and then plug the Wi-Fi router back in, and switch it on to start the power.

Give the system another two or three minutes, and see if your Wi-Fi springs into life and connects to your laptop.

If this is successful, it suggests that there was a temporary issue with your Wi-Fi, rather than your device, which can be a relief – the former tends to be a lot cheaper!

Ultimately, sometimes the best thing to do is switch it off, and switch it back on again – it sounds simple, but this can be super effective!

Restart The Laptop

Give your laptop a chance to restart, and then try reconnecting to the Wi-Fi. If this works, it suggests a possible problem with your laptop, rather than the Wi-Fi connection.

Run The Windows Troubleshooter

If you fail to have any luck with the methods mentioned above, then another option is to run the troubleshooter and troubleshoot your whole Wi-Fi connection.

On a Windows device, the troubleshooting system can be accessed by heading to “Start” and then “Settings”, and onto “Update and Security”.

This will bring up a screen with a number of menus on the left, and you can select the option to “Troubleshoot” from this menu.

Once you have accessed the “Troubleshoot” menu, you can select “Internet Connections” to open the wizard.

From here, simply follow the instructions on screen – this will work logically through possible solutions to find the most likely issue, and will usually offer a resolution to your problem. In many cases, users report this method as having a great success rate.

Uninstall And Reinstall The Wi-Fi Drivers

If you are still struggling to connect, the issue may lie with your Wi-Fi drivers – these are specific software programs that are installed on the hard disk of your laptop.

Their purpose is to allow the operating system on your laptop to communicate effectively with any network and wireless adaptors, helping your laptop to connect smoothly and prevent disruption.

In many cases, issues with network and wireless drivers will arise if the drivers are corrupted, missing, or out of date. In this case, you will need to remove the faulty drivers and download and install the updated versions. Fortunately, this is a simple process.

In some cases, the Wi-Fi drivers that you need will be located and installed automatically, so you may find that this method works to get you back online without requiring you to do anything else.

In some cases, however, you may need to locate, download and reinstall replacement drivers for your system.

Remove Viruses

In some cases, the issue may lie with the software, and your laptop may have fallen victim to a virus – many viruses will block you from connecting to Wi-Fi.

Always use good antivirus software, and make sure that you are scanning your laptop regularly. If you are struggling to connect to the Wi-Fi, run a full system scan, and then restart your device and try again.

Try Renewing Your IP Address

If you have worked your way through the suggestions above, and are still failing to find a solution, then it may be the case that the issue lies with your IP address; in some cases, these can fail to support a Wi-Fi connection.

In order to fix this, you will need to change your IP address, and this is a simple process.

Start by pressing the “Windows” logo, which is located on the keyboard of your laptop, and follow this by pressing the “R” key on your keyboard.

This command automatically opens something called “Run Box” on your screen; this allows the user to open any program in the Windows directory by name, and to launch any file, as long as the full file path is entered.

Once Run Box has entered, type “cmd”, and then hit the Enter key – you will see a black window on your screen.

Once this black window appears, type “ipconfig/release” into the window, and then hit the “Enter” key. There will be a short pause as the command processes and works.

Once the command has been completed, you can type “ipconfig/renew” into the black box, and then hit the “Enter” key.

Give it a few minutes, and start the process to try and connect your laptop to your Wi-Fi – this should be just what you need to override and fix any Wi-Fi issues, allowing you to keep working and meet any deadlines.

Replace Your Hardware

If you are still failing to have any success, the issue may lie with your laptop, and you may be looking at replacing the hardware.

Older laptops tend to run into connection issues if they overheat and are more prone to hardware issues; this can cause the network adapter in the service to stop working, and you will not be able to connect.

In some cases, certain parts can be saved. In the worst-case scenario, a whole new laptop may be required.

Final Thoughts

Wi-Fi connectivity problems can occur for various reasons, and there are a number of things that you can do to help resolve any issues you might encounter.

If nothing has worked, and you are still struggling to connect to your Wi-Fi network, then it is worth taking your computer to the professionals, as they will be able to sort out any outstanding problems and ensure you stay connected wherever you go!

Microsoft’s Surface Sales Soar To Nearly $2 Billion, Though Chip Shortages Are Hurting

Revenue from Microsoft’s Surface lineup topped nearly $2 billion for Microsoft’s fourth calendar quarter—and Microsoft believes so strongly in its success that it’s predicting another 20-percent growth on top of that for the current quarter.

In all, sales of Microsoft Surface devices grew about 39 percent, “ahead of expectations,” to $1.86 billion, Microsoft chief financial officer Amy Hood said during an analyst call covering Microsoft’s second fiscal quarter of 2023. Overall, Microsoft made $8.4 billion on revenue of $32.5 billion, up 12 percent overall.

There’s another trend: The revenue mix within Microsoft’s More Personal Computing business is expected to shift more toward Surface and Xbox gaming, and away from Windows.

Mark Hachman / IDG

Move over, Windows: For now, Surface is ascendant.

That’s interesting, if only because Microsoft’s three business units generally break down like this: Productivity and Business Processes (up 13 percent to $10.1 billion) is where Microsoft Office lives. Intelligent Cloud (up 20 percent to $9.4 billion) is where Azure and its cloud services reside. More Personal Computing (up 7 percent, to $13.0 billion) is the traditional home of Windows. 

But for this quarter at least, Windows will take a back seat to Surface. Windows OEM revenue dipped, by 2 percent in sales of Windows 10 Pro, and by 11 percent in what Microsoft calls “non-Pro” revenue. Surface soared to $1.86 billion in revenue, and gaming was even higher: $4.232 billion.

Microsoft: chip shortages are hobbling Windows

Although it’s exciting to think that Microsoft’s Windows division could evolve into the Surface division over the long term, it’s not as simple as all that.


Low-end processors—which, presumably, would power inexpensive Windows PCs that would sell in greater quantities than more expensive models—are in short supply, and there’s little Microsoft can do about it.

That doesn’t help Microsoft, whose executives complained repeatedly that Windows as a whole was suffering because of it. “The overall PC market was smaller than we expected primarily due to the timing of chip supply to our OEM partners which constrained an otherwise healthy PC ecosystem and negatively impacted both OEM Pro and non-Pro revenue growth,” Hood said.

Over time, then, it’s possible that Windows will swing back to becoming the growth driver of Microsoft’s biggest division, and Surface growth will taper off somewhat. But though we were fairly lukewarm on Microsoft’s tweaks to devices like the Surface Laptop 2 and Surface Pro 6, buyers are obviously snapping them up. 

Can enterprise synergies fuel Surface further?


While Microsoft Teams didn’t do it for us, hundreds of thousands of enterprises disagree.

Teams encourages the use of Office 365, but also shows off the power of Microsoft’s Azure cloud, its home for AI-driven services. Azure revenue increased by 76 percent. Microsoft uses both Azure and the cloud to power its security offerings, protecting Outlook’s email. What Microsoft calls its “Power platform”—including PowerBI and more—also taps the cloud. And it continues from there: Microsoft’s xCloud will enter public trials this quarter, tapping the power of Microsoft’s cloud to power Xbox games.

What’s not clear is whether Surface devices are benefiting from this synergy yet, or whether they’ll rocket up further if Microsoft figures out a way to make them uniquely part of its ecosystem. Though Surface devices like the new Surface Go are priced for consumer budgets, most of the Surface lineup’s price tags are aimed at the corporate market.

For now, though, Surface is rolling. Hood even predicted the Surface lineup would grow an additional 20 percent during the current calendar quarter—a sign of extreme confidence in how Surface is doing right now. While Microsoft’s phone business may have failed, PCs are clearly a success story in Redmond.

Microsoft Surface Studio Overheating While Gaming

The Microsoft Surface Studio is one of the best computers on the market, though the inability to use the screen as a regular monitor is a problem for many. Now, the device was created mainly for creators, which means, it is powerful enough to play some games.

Surface Studio overheating while gaming

Many owners have been using their Surface Studio to play all sorts of games, and with that comes a lot of problems. The latest we’ve come across is a user who complained about his Surface Studio overheating while gaming.

This particular user was having issues with Rainbow Six Siege and other games that were not named. With this in mind, we summarize the problem had nothing to do with the games themselves, but rather the computer.

Gaming related heat is nothing new, but when it comes down to the Surface Studio 2, we have to look into these because it is not a common occurrence:

Surface Diagnostic Toolkit

Heat transfer and airflow

Do not play demanding games

Update drivers and firmware

We will now talk about this problem in more detail.

1] Surface Diagnostic Toolkit

Most problems related to the Surface line of computers can be fixed by running the Surface Diagnostic Toolkit. The Microsoft Surface Diagnostic Toolkit is a lightweight, portable diagnostic tool that runs through a suite of tests to diagnose the hardware of Surface devices.

If there are any problems with the diagnostic tool to fix, then it will do so. There are times when the toolkit isn’t capable of getting the job done, so in that case, let’s look at some other options.

Related: Windows PC shuts down while gaming

2] Heat transfer and airflow

One of the main culprits that cause a Surface computer to overheat is the ventilation airways under the system. Some units also have these openings at the side and rear.

The user must check these vents to make sure nothing is stopping proper airflow. Be sure dust is not clogging the airways, and if that is the case, then bring it to a professional if you’re not versed in cleaning the device yourself. We recommend a can of compressed air if you want to DIY.

In some situations, depending on the extent of the dust, a complete pull down of the Surface Studio may be the only option to deliver a proper cleaning of components.

3] Do not play demanding games

Yes, the Surface Studio is a powerful computer, but it was not built primarily for gaming. Therefore, you should consider running games at low graphical settings to not place a lot of stress on the graphics card and CPU. If running the game at the lowest setting still doesn’t end the issue, then play something else.

One should also close all apps running in the background so that the game can gain access to all available memory and CPU resources.

4] Update drivers and firmware

The next step, then, is to download the latest drivers and firmware files if they are available. Simply visit chúng tôi to download the latest drivers and firmware for Surface. From here, you will want to choose the .MSI file that matches your current Windows OS build and hit Next.

Once the download is complete, run the file right away, then restart your computer to get things going.

We hope this post helps you.

Now read: Surface shuts down after black screen with Thermometer icon appears.

Microsoft Surface Screen Is Not Rotating

OK, so you only recently purchased a new Surface device, or you had one for quite some time now, and for some odd, yet unknown reason, maybe after Windows update, the display is not rotating. We know that your Surface was designed to rotate content on the screen whenever you twist and turn it, which is the same as your smartphone. Now, when the screen fails to rotate as expected, the first thing on the minds of many users, is probably the product is defective.

Surface screen is not rotating

In most cases, this is not the case at all. Rotation relies on the software; therefore, we can assume that changes were made to Windows 10 unknowing to you that caused the rotation to fail. We are going to look into a few options in order for you to determine what is the cause, so keep reading, ladies and gentlemen.

How to make Surface screen auto-rotate

If the screen of your Surface device is not rotating automatically, then try the following suggestions to fix Surface auto-rotation problems:

Remove the Surface Cover or any external screen

Take a look at the Auto Rotation Settings

Restart your Surface

Install the latest Windows 10 and firmware updates

Run the Sensors Troubleshooter

Restore your Surface.

1] Remove the Surface Cover or any external screen

When the Surface typing cover is attached, or an external display, the screen is stuck in landscape mode for the entire time. Now, in order to get things to rotate, the best option is disconnecting either the Surface cover or the external display.

After doing these things, check if your display now autorotates without any issues.

2] Take a look at the Auto Rotation Settings

If you are still having problems, then maybe it has much to do with the auto-rotation settings than anything else. To check on this, please remove the cover, and swipe from the right edge of the screen to reveal the Action Center.

From here, you should see the Auto Rotation lock, and if its dimmed, then that means it’s deactivated. To activate it, tap the lock with your finger or mouse, and that should do it.

Note that auto-rotation locks automatically once the Surface Cover is attached and is in typing position. Folding back the cover should activate the auto-rotation unless it’s locked in the first place.

3] Restart your Surface

What we have here is one of the basic fixes of anything that has to do with Windows 10. In most cases, a simple restart of the computer is good enough to get the job done, so that’s what we’re going to do right now, OK? Good.

4] Install the latest Windows and firmware updates

Chances are, the latest version of Windows 11/10 and Surface drivers & firmware is not installed on your computer; therefore, we have to fix that. Bear in mind that your Surface computer requires both firmware and Windows 11/10 updates to stay at optimal performance.

5] Run the Sensors Troubleshooter

Running the troubleshooter is super easy. Just open the Sensors Troubleshooter, then follow the instructions on your display, and that’s it for that.

6] Restore your Surface

The final step today, which should always be a last resort, is restoring your Surface computer to how it was before. Bear in mind that restoring could remove recently installed apps and drivers, so please keep that in mind before going any further, old chum.

Read next: Screen Auto-Rotation not working or grayed out in Windows Table Mode.

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