Trending March 2024 # The 100 Most Innovative Companies Of 2023 # Suggested April 2024 # Top 7 Popular

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1. 3Cell

Headquarter(s): London, England Founded: 2009 Focus Area: Customer Experience Benchmark, Drone Inspection, 3D Modelling, IoT, Crowdsourcing, AI, RPA, GPS Tracking System Sector:  Telecommunication Website:  3Cell provides professional services for especially in telecommunication industry. 3Cell has crowdsourcing network performance solutions, customisable KPI monitoring tool, RPA for automation solutions, drone services site audit for telecom and some other areas and network planning and optimisation services for mobile vendors and operators.  

2. Aarorn Technologies Inc

Headquarter(s): Guelph, Ontario Founded: 2023 Focus Area: Robotics Process Automation (RPA), Intelligent Process Automation, Cloud, BPM, CRM, QA Automation, Performance Engineering Sector:  Information Technology & Services Website:  AaroRnTech offers a broad portfolio of solutions and services to help organizations bridge the digital divide through automation augmented with artificial intelligence. Its vision is to make automation accessible to small and medium businesses, be it Process Automation, Conversational AI or IoT. The company offers its flagship NLU–based Chatbot platform, ChatAgility.  

3. Actify Data Labs

Headquarter(s): Bangalore, India & Woodside, New York, USA. Founded: 2023 Focus Area: Big data, Augmented analytics, Artificial intelligence, Machine learning Sector: Various industries Website: 

4. Active Countermeasures

Headquarter(s): South Dakota, US Founded: 2024 Focus Area: Cybersecurity Sector: Various industries Website: 

5. Action1 Corporation

Headquarter(s): Houston, Texas Founded: 2024 Focus Area: Cybersecurity Sector: Various industries Website: 

6. AlgoFace

Headquarter(s): Troy, Michigan Founded: 2024 Focus Area: Augmented Reality, Facial Landmarks Tracking, Virtual Try-on, Computer Vision, Deep Learning, Beauty Industry, Recommender Systems, Virtual Assistants, eCommerce, Facial Traits Analysis, MakeUp Recommendation, Selfie Beautification, Enterprise AI, and SDK Sector: Computer Software Website: 

7. AIwozo

Headquarter(s): Gurugram, Haryana, India Founded: 2023 Focus Area: Intelligent Process Automation Sector:  Computer Software Website:  AIwozo is an Intelligent Process Automation platform offered by Quale Infotech, a leading end-to-end consulting and IT company, that integrates the traditional Robotic Process Automation (RPA) capabilities with Artificial Intelligence (AI) to achieve a higher degree of automation. Its ease-of-use allows organizations to adopt the new technology much faster with minimal or no technical support. The company has recently launched the AIwozo Enterprise Cloud edition.  

8. AnyChart

Headquarter(s): Florida, USA Founded: 2003 Focus Area: Business Intelligence Sector: Various Industries Website: 

9. AWE Company

Headquarter(s): Aldermaston, United Kingdom Founded: 1950 Focus Area: Augmented reality, Virtual reality Sector: Defense & Space Website: 

10. BIAMI.IO

Headquarter(s): London, England Founded: 2023 Focus Area: Automation, Cloud, IoT, and Business Process Automation Sector:  Computer Software Website:  BIAMI.IO offers Intelligent Automation solutions to build intelligent business process driven software, platforms and robots. The company’s mission is to increase the quality of life through automation transformations where everyone is able to raise the quality, reach and efficiency of what they do with easy to build and manage intelligent automation solutions.  

11. BIMachine

Headquarter(s): RS, Brazil Founded: 2005 Focus Area: Big data, Business intelligence Sector: Various industries Website: 

12. Brodmann17

Headquarter(s): Tel Aviv, IL Founded: 2024 Focus Area: deep learning, AI, neural networks, computer vision, and machine learning Sector: Automotive Website: 

13. Cangler Analytics

Headquarter(s): Victoria, Australia Founded: 2014 Focus Area: Big Data Analytics Sector: Various Industries Cangler automates and democratizes enterprise data analytics, making it simple, easy, and accessible for everyone. The company helps organizations overcome artificial intelligence complexity by building AI which builds AI.  

14. Capital Rx

Headquarter(s): New York, USA Founded: 2023 Focus Area: Artificial Intelligence Sector: Healthcare Website:

15. Classic Informatics

Headquarter(s): Gurugram, Haryana, India Founded: 2002 Focus Area: Business intelligence Sector: Healthcare, Retail & eCommerce, Logistics, FinTech, Travel & Tourism, Real Estate, Government, Tech Products Website: 

16. CodeCoda

Headquarter(s): Dublin, Ireland Founded: 2024 Focus Area: Big data, Artificial intelligence, Machine learning, Cryptocurrency, Blockchain, mobile applications Sector: Fintech, Gaming, eCommerce, Enterprise Website: 

17. Converge Technology Solutions

Headquarter(s): Toronto, Canada Founded: 2024 Focus Area: Digital transformation, Analytics, Cloud, Cybersecurity Sector: Various industries Website: 

18. CredoLab

Headquarter(s): Singapore, Singapore Founded: 2024 Focus Area: Cybersecurity, Behaviourial Data Analytics, Artificial Intelligence Sector: Financial Services Website: 

19. Cryptek Labs

Headquarter(s): Vancouver, Canada Founded: 2023 Focus Area: Artificial Intelligence Sector: Various Industries Website:

20. Cube HX

Headquarter(s): Montreal, Quebec Founded: 2023 Focus Area: Emotional Heat Mapping, Facial Recognition, Sector: Computer Software Website: 

21. CyberInt

Headquarter(s): Petah Tikva, Israel Founded: 2009 Focus Area: Cybersecurity, Machine learning, Supply chain Sector: Computer & Network Security Website: 

22. Dynamic Yield

Headquarter(s): New York, NY, USA Founded: 2011 Focus Area: Personalization campaigns, Client-side A/B tests, Machine-learning Recommendations, Funnel Optimization, Conversion Rate Optimization, Real-time Web Analytics, Website Optimization, User Targeting, Marketing Automation Sector:  AI And Internet Services Website:  Dynamic Yield is an AI-powered Personalization Anywhere™ platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, allowing the rapid and scalable creation of highly targeted digital interactions.  

23. Eckerson Group

Headquarter(s): Boston, Massachusetts Founded: 2014 Focus Area: Business Intelligence Sector: Information Technology and Services Website: 

24. Electronic IDentification

Headquarter(s): Madrid, Spain Founded: 2013 Focus Area: Electronic Signature, Digital Signature, Eidas, Video Indentification, Facial Recognition Sector: Computer Software, Finance Website:

25. Factivate

Headquarter(s): Raleigh, NC Founded: 2024 Focus Area: Big Data, Business Intelligence, Data Analytics Sector: Internet Website: 

26. FIBRES Online

Headquarter(s): Helsinki, Southern Finland Founded: 2010 Focus Area: Big data Sector: Various industries Website: 

27. Finesse

Headquarter(s): Dubai, UAE Founded: 2010 Focus Area: Digital transformation, Cybersecurity Sector: Banking & Finance, Education, Healthcare Website: 

28. FirebirdVR

Headquarter(s): Hinjawadi, Maharashtra Founded: 2023 Focus Area: virtual reality, Augmented reality, Mixed reality Sector: Information Technology & Services Website: 

29. Forssea Robotics

Headquarter(s): Paris, France Founded: 2024 Focus Area: Robotics Sector: Marine, Defense Website: 

30. ForwardX Robotics

Headquarter(s): Beijing, China Founded: 2024 Focus Area: Robotics Sector: Logistics, Manufacturing Website:

31. Gamma Skills Automation Training Pvt Ltd

Headquarter(s): Gurgaon, Haryana Founded: 2023 Focus Area: Automation Training, Robotics Training, Industrial IoT Training, AI In Manufacturing Training, Career Launch Program in Automation, and Additive Manufacturing Sector: Professional Training & Coaching Website:  Gamma Skills Automation Training Pvt Ltd, is an Industry 4.0 ‘Skills Development Centre’. The company trains, upskills and certifies ‘Engineering Professionals’ as well as ‘Fresh Engineers’ on Advance Industrial Automation Systems & Technologies like PLC, Electro- Pneumatics and Hydraulics, Industrial Robotic Systems, Machine Vision, Additive Manufacturing (3D Printing), Industrial IoT and Industrial Application of Machine Learning & Artificial Intelligence Technologies.  

32. GAVS

Headquarter(s): Chennai, India &Princeton, New Jersey Founded: 1998 Focus Area: Automation Led Infrastructure Services, Enabled By Smart Machines, AIOpsAnd DevOps. Sector: Application Performance Management, Information Technology Website:   

33. Hanselmann & Compagnie

Headquarter(s): Stuttgart, Baden-Württemberg, Germany Founded: 2007 Focus Area: Digital transformation, Consulting Sector: Automotive & suppliers, Industrial goods & technology, Mechanical & plant engineering Website: 

34. HealthAide

Headquarter(s): Victoria, Australia Founded: 2024 Focus Area: Artificial Intelligence Sector: Healthcare Website:

35. Ignite IPA

Headquarter(s): Sayville, New York Founded: 2024 Focus Area: RPA, OCR/ICR, Machine Learning, Robotic Process Automation, Automation, Intelligent Process Automation, Workflow, BPM, Automation Opportunity Identification, ETL, Kofax, Sector:  Computer Software and Automation Website:  Ignite IPA is a boutique management consulting and software implementation firm with more than forty consultants globally. Focused on identifying high value-based opportunities and implementing solutions, the company delivers high ROI and business value while supporting clients in establishing and scaling their Intelligent Process Automation programs.  

36. InfoVision Labs

Headquarter(s): Pune, Maharashtra, India Founded: 2014 Focus Area: Digital transformation, Cloud, Data Science, Data engineering, IoT, Augmented and virtual reality Sector: Communication, Healthcare, Investment Banking, Manufacturing, Product development, Retail & telecom Website: 

37. Innover

Headquarter(s): Atlanta Founded: 2007 Focus Area: Big data, digital transformation, Supply chain, analytics, data engineering Sector: Various industries Website: 

38. IPsoft

Headquarter(s): Greater New York Area, Founded: 1998 Focus Area: IT Outsourcing, Business Process Automation, Cognitive Solutions, Managed Services, ITSM, Artificial Intelligence, Machine Learning, Cognitive Computing Sector: Artificial Intelligence, Information Technology and IT Management Website:  IPsoft is an autonomic and cognitive solutions service provider. It is the home of Amelia, the industry’s most-human digital AI colleague. IPsoft was the first company to launch an end-to-end digital platform, 1Desk, to deliver shared enterprise services. By connecting front-office conversations to back-end systems, IPsoft automates business processes to serve customers, resulting in rapid resolutions, satisfied users and substantial organizational savings.  

39. Kenmei Technologies

Headquarter(s): Paterna, ComunidadValenciana, Spain Founded: 2023 Focus Area: AI-based Big Data Intelligence Sector: Telecommunications Website:  Kenmei Technologies is a Spanish company based in Valencia.Founded by telecoms and software experts, focused on providing data intelligence with machine-based decision, automating network operations and customer assurance, to help operators to deal with the incoming increase of network complexity. It aims to help mobile operators automate many tasks in network operations and implement data intelligence to improve the customer experience.  

40. Keyless

Headquarter(s): London, UK Founded: 2023 Focus Area: Cybersecurity Sector: Information Technology & Services Website: 

41. Kiran Smart

Headquarter(s): Kuwait Founded: 2005 Focus Area: Robotics Sector: Various industries Website: 

42. Knowledge Foundry

Headquarter(s): Bangalore, India Founded: 2008 Focus Area: Analytics, Business intelligence Sector: Research Website: 

43. Lean Tech

Headquarter(s): Medellin, Antioquia Founded: 2023 Focus Area: Logistics, Automation, Machine Learning, RPA, Software Development, and Project Management Sector:  Program Development Website:  Lean Tech, a near-shore services provider based out of Colombia, which recruits, trains, and builds high-performance development teams with a focus on the logistics industry. The company offers a truly flexible model that allows customers to extend their development teams to satellite offices in Medellin, the Silicon Valley of Colombia.  

44. LifeNome

Headquarter(s): New York, USA Founded: 2024 Focus Area: Artificial Intelligence Sector: Healthcare Website:

45. McObject

Headquarter(s): Seoul, South Korea Founded: 2001 Focus Area: Big Data Analytics Sector: Various Industries Website:

46. MCS Security Solutions

Headquarter(s): Central Business District, Gaborone, Botswana Founded: 2010 Focus Area: Penetration Testing, Compliance, Digital Forensic, Training& Certification Sector:  Information security training Website:  MCS Security Solutions is a leading penetration testing and trusted cybersecurity consulting firm in Botswana. The company has earned a reputation as a vulnerability assessment and penetration testing firm by providing innovative cybersecurity solutions to secure the clients’ information assets from various industries locally, regionally, and internationally. It integrates ISO security standards throughout its portfolio of services, resulting in improved secure business operations for its customers.  

47. MetaVRse

Headquarter(s): Toronto, Ontario Founded: 2024 Focus Area: Virtual Reality, Augmented Reality Sector: Computer Software Website: 

48. Mezzanine.ai

Headquarter(s): Los Altos, CA Founded: 2023 Focus Area: Machine Learning Sector: Various Industries Website: 

49. Moley Robotics

Headquarter(s): London, England Founded: 2014 Focus Area: Robotics Sector: Hospitality Website: 

50. Naveego

Headquarter(s): Traverse City, Michigan, US Founded: 2012 Focus Area: Big data Sector: Healthcare, Insurance, Financial services, Manufacturing, Data analytics, Retail, Energy Website: 

51. Net 4 Partners

Headquarter(s): Falconara Marittima, Italy Founded: 2012 Focus Area: Cloud, Digital Transformation, Big data, IoT Sector: Industry, Healthcare, Environment, Smart cities Net 4 Partners is a consulting company established in 2012 by C-level professionals with experience in innovation and ICT sectors. It offers consulting for design and implementation of innovative services toward companies and public administrations, fundraising projects at regional, national and European level and supports companies in their investment and innovation strategy.  

52. NeuroFlow

Headquarter(s): Philadelphia, USA Founded: 2023 Focus Area: Artificial Intelligence Sector: Healthcare Website:

53. N I DRIVE (Nippon India Drive)

Headquarter(s): Tokyo, Japan Founded: 2001 Focus Area: Digital transformation, Artificial intelligence, Internet of Things (IoT), Robotics & cognitive automation, Cloud Sector: Automotive, Banking & financial services, Communication, Healthcare, Insurance, Manufacturing, Retail, transportation Website: 

54. OccassionGenius

Headquarter(s): Richmond, USA Founded: 2024 Focus Area: Big Data Analytics Sector: Hospitality, Real Estate Website:

55. Oxagile

Headquarter(s): New York, USA Founded: 2005 Focus Area: Big Data Analytics Sector: Various Industries Website:

56. Paracosma

Headquarter(s): San Francisco, CA Founded: 2024 Focus Area: Virtual Reality, Augmented reality Sector: Computer Software Website: 

57. Parascript

Headquarter(s): Longmont, Colorado Founded: 1996 Focus Area: Payment Automation, Postal Automation, Fraud Prevention, Medical Imaging, Invoice Capture, Receipt Capture, and Claims Capture Sector:  Computer Software Automation Website:  Parascript provides high-precision intelligent document automation software to companies all around the world including banks, government agencies, healthcare providers and large insurers with best-in-class AI solutions. The company’s solutions set themselves apart by using a variety of machine learning algorithms, each tuned to a specific task, to deliver true straight-through processing (STP) without the need for manual review for a high percentage of data.  

58. PAVE by Discovery Loft

Headquarter(s): Toronto, Canada & Ho Chi Minh, Vietnam Founded: 2023 Focus Area: Computer vision, Image recognition Sector: Automotive Website: 

59. Pirxon

Headquarter(s): Gdańsk, Pomorskie, Poland Founded: 2004 Focus Area: Assets management software, Robotization, Digital worker, automation, Robotic Process Automation Sector:  Robotics, Software Website:  Pirxon optimizes processes in enterprises and public institutions leveraging the technologies of the future. Since 2024, the company has been successfully involved in the implementation of Robotic Process Automation technology and, according to the RPA suppliers ranking – chúng tôi – it is the leader on the Polish market with the largest number of implemented robots.  

60. PiSquare

Headquarter(s): Bangalore, India Founded: 2023 Focus Area: Big Data Analytics Sector: Recruitment Website:

61. PLEN Robotics

Headquarter(s): Osaka, Japan Founded: 2023 Focus Area: Robotics Sector: Various industries Website:

62. Plyzer Technologies

Headquarter(s): Barcelona, Spain Founded: 2024 Focus Area: Artificial Intelligence Sector: Various Industries Website:

63. Quale Infotech

Headquarter(s): Gurgaon, Haryana, India Founded: 2023 Focus Area: Robotic Process Automation, Artificial Intelligence, Training and Certification, Business Process Automation, Digital Transformation, Digital Consulting, Cognitive Automation, and Natural Language Processing Sector:  IT, AI, Data Center Automation Website:  Quale Infotech is a leading end-to-end consulting and implementation company with a laser focus on Robotic Process Automation (RPA) and Artificial Intelligence (AI). With our technological know-how, industry insights, experience and proprietary methodologies on knowledge management, we ensure business continuity and zero downtime. One of its key offering is chúng tôi Intelligent Process Automation platform.  

64. Quertle

Headquarter(s): Henderson, USA Founded: 2008 Focus Area: Artificial Intelligence Sector: Healthcare Website:

65. Quorso

Headquarter(s): London, England Founded: 2024 Focus Area: Business Intelligence, Analytics, Big Data, Sector: Computer Software Website: 

66. Rapid Acceleration Partners

Headquarter(s): Chennai, Tamil Nadu, India Founded: 2023 Focus Area: Digital transformation, Intelligent automation, RPA Sector: BFSI, Logistics, Healthcare, Real estate, Cross Industry Website: 

67. Recognys

Headquarter(s): High Wycombe, United Kingdom Founded: 2023 Focus Area: Facial recognition, Artificial Intelligence, Software programming Sector: Various industries Website: 

68. Record Evolution

Headquarter(s): Seoul, South Korea Founded: 2024 Focus Area: Big Data Analytics Sector: Various Industries Website:

69. ROIVENUE

Headquarter(s): Prague, Czech Republic Founded: 2014 Focus Area: Multi-Touch Marketing Attribution Sector: Various Industries Website: 

70. Roots Automation

Headquarter(s): New York, USA Founded: 2023 Focus Area: Robotic Process Automation, Intelligent Automation, and Automation-as-a-Service Sector: Information Technology & Services Website:  Roots Automation is a digital coworkers-as-a-service company that provides an end–to–end automation solutions for companies. The company’s Digital Coworkers complete common business tasks like accounts payable, employee onboarding, processing claims. It makes it easy for companies to start their digital transformation with zero integration and a budget-friendly subscription model.  

71. Rossum

Headquarter(s): London, England Founded: 2023 Focus Area: Artificial Intelligence, Machine Learning, Data Capture, RPA, Process Automation, Invoice Extraction, OCR software, data extraction Sector:  Artificial Intelligence, Document Management, FinTech, SaaS Website:  Rossum’s artificial intelligence understands complex structured documents, enabling companies to capture data from financial documents efficiently and with human-level accuracy. Unlike existing text mining solutions, Rossum’s unique deep neural networks reflect the way humans read documents. This eliminates the need for costly manualimplementation, a game changer in the data capture business.  

72. Semantic Web Company

Headquarter(s): Vienna, Austria & Boston, Massachussets Founded: 2000 Focus Area: Big data Sector: Various industries Website: 

73. SDG Group

Headquarter(s): Milan, Italy Founded: 1991 Focus Area: Big data, Business analytics, Data governance, Advanced analytics Sector: Fashion, Luxury & retail, Financial services & Insurance, Healthcare & life sciences, Government, Telco & utilities Website: 

74. Seceon

Headquarter(s): Westford, MA Founded: 2014 Focus Area: Cybersecurity, Artificial Intelligence Sector: Computer & Network Security Website: 

75. SecurityHQ

Headquarter(s): London, England & Dubai, UAE Founded: 2003 Focus Area: Information Security, Security Consulting, ICT Consulting, Engineering & Integration Management, Cyber Security, SOC monitoring, Threat Intelligence, Vulnerability Assessment Sector: Information Technology & Services Website:  SecurityHQ is a Global Managed Security Service Provider (MSSP) that monitors networks 24/7, to ensure complete visibility and protection against your cyber threats. Threats can be both external and internal. Which means that the right combination of tools, skills, people and processes are essential, to proactively and effectively manage, detect and defend your environment from all malicious activity.  

76. SiteLock

Headquarter(s): Scottsdale, Arizona Founded: 2008 Focus Area: Cybersecurity Sector: Internet Website: 

77. SketchAR

Headquarter(s): Vilnius, Vilniaus Apskritis Founded: 2023 Focus Area: Augmented reality Sector: Computer Software Website: 

78. Snaappy

Headquarter(s): Tel Aviv, Israel Founded: 2024 Focus Area: Mobile applications, Augmented Reality Sector: Computer Software Website: 

79. SovTech

Headquarter(s): Gauteng, South Africa Founded: 2012 Focus Area: Big Data Analytics, Artificial Intelligence, Blockchain, Cloud, Machine learning, Blockchain, Augmented reality, Virtual reality Sector: Financial services, Media, Technology, Engineering & mining, Retail &manufacturing, Real estate Website: 

80. Specialized Security Services, Inc.

Headquarter(s): Plano, Texas, United States Founded: 1999 Focus Area: Computer & Network Security Sector:  Consulting, Security Website:   

81. Storage Made Easy

Headquarter(s): London, United Kingdom Founded: 2008 Focus Area: Cybersecurity Sector: Various industries Website: 

82. SynLogicsInc

Headquarter(s): Milton, Georgia, USA Founded: 2024 Focus Area: Intelligent Process Automation, Robotic Process Automation, Artificial Intelligence, Machine Learning, NLP, Data Analytics and Cloud Applications Sector: Information Technology & Services, Automation Website:  SynLogics is an innovative technology solutions company providing a diverse range of IT consulting and services. The company offers future tech solutions such as Intelligent Automation using RPA, AI and Machine Learning, intuitive ChatBots, customized web application, and Mobile App development, Scalable cloud-native backends, and SaaS applications.  

83. Tangentia 

Headquarter(s): Toronto, Canada Founded: 2003 Focus Area: Digital transformation, Automation, Artificial intelligence, RPA, Blockchain Sector: Various industries Website: 

84. Tarmin

Headquarter(s): Boston, USA Founded: 2014 Focus Area: Big Data Analytics Sector: Various Industries Website: 

85. Tech Vedika

Headquarter(s): San Jose, California Founded: 2010 Focus Area: Artificial Intelligence, Machine Learning, Deep Learning, Big Data, Computer Vision, Face Recognition, Augmented Reality, Virtual Reality Sector: Information Technology & Services Website: 

86. Think Biosolution

Headquarter(s): Dublin, Ireland Founded: 2024 Focus Area: Artificial Intelligence Sector: Healthcare Website:

87. ThinkSense.ai

Headquarter(s): London, England Founded: 2023 Focus Area: Cognitive RPA, Automation, Process Mining, AI, RPA, Innovation, Transformation, and FinTech Sector:  IT, AI Website:  ThinkSense.ai is a leader in Cognitive Robotic Process Automation and AI / ML Process Mining. Its toolkit helps users to create Desktop Automation in less than a minute without any specialized Technical knowledge. The company’s AI observes users actions on a desktop and creates an automation within no time.  

88. TQS Integration

Headquarter(s): Boston, Massachusetts Founded: 2001 Focus Area: Big data Sector: Life science, Oil, Gas & Energy, Chemical & petrochemcials, Telecommunication, Food & Beverage, Paper & Pulp, Water & waste water Website: 

89. Tricentis

Headquarter(s): Mountain View, California Founded: 2007 Focus Area: Software Testing, Test Automation, Mobile Testing, Cross Browser Testing, Web Services Testing, SAP Testing, Agile Test Automation, Synthetic Test Data, Manual Testing, API Testing, DevOps testing Sector: Enterprise Software, Information Technology, Quality Assurance Website:   

90. Trueface

Headquarter(s): Los Angeles, California Founded: 2013 Focus Area: Facial recognition, IoT, Cybersecurity, Machine learning, Artificial intelligence, Computer vision Sector: Computer Software Website: 

91. Umoove

Headquarter(s): Israel Founded: 2010 Focus Area: AAC Devices Sector: Mobile software development, gesture recognition Website: 

92. UNISTA

Headquarter(s): Treize-Septiers, France Founded: 2007 Focus Area: Robotics Sector: Various industries Website:

93. ValueLabs

Headquarter(s): Hyderabad, Telangana, India Founded: 1997 Focus Area: Digital transformation, Big data Sector: Various Industries Website: 

94. Visbit

Headquarter(s): Sunnyvale, California Founded: 2024 Focus Area: Virtual Reality Sector: Information Technology & Services Website: 

95. VUNO

Headquarter(s): Seoul, South Korea Founded: 2014 Focus Area: Artificial Intelligence Sector: Healthcare Website:

96. Wortell

Headquarter(s): Amsterdam, Netherlands Founded: 1997 Focus Area: Digital transformation, Cybersecurity, Big data Sector: Various industries Website: 

97. XACT Robotics

Headquarter(s): Hingham, USA Founded: 2013 Focus Area: Robotics Sector: Healthcare Website:

98. Xiatech

Headquarter(s): Hertfordshir, England Founded: 2003 Focus Area: Big Data Analytics Sector: Various Industries Website:

99. YajanTech

Headquarter(s): Taiwan, Tainan City Founded: 2024 Focus Area: Augmented reality, Virtual reality Sector: Computer Software Website: 

100. ZyGenCompany Limited (ZG)

Headquarter(s): HuayKwang, Bangkok Founded: 1999 Focus Area: SAP professional consulting service firm and SAP and Non-SAP Integration, Big Data, AI, RPA Sector: Information Technology & Services Website: 

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Future Of Customer Interaction: 10 Most Innovative Chatbots In The World

Changing customer needs and rising technological possibilities contributing to the growth of chatbots.

The hype around Chatbots, AI-powered customer service software, is relentlessly gaining rapid momentum across the corporate world. These computer programs enabled by artificial intelligence simulate interactions with customers automatically based on a set of predefined conditions or events. As business applications of chatbots are growing rapidly, 

Bold360 Amtrak’s Julie Rulai OMQ chatbot

The 

Blue Bot Lark Amy Ingram AgentBot Woebot ManyChat

The hype around Chatbots, AI-powered customer service software, is relentlessly gaining rapid momentum across the corporate world. These computer programs enabled by artificial intelligence simulate interactions with customers automatically based on a set of predefined conditions or events. As business applications of chatbots are growing rapidly, reports show that by 2023, 85 percent of brand-customer interactions will be done using chatbots and self-service options. Most businesses, especially those that operate in a changing market environment, always look for innovative technologies and solutions to address their customer’s needs. With their ability to direct customers through the marketing funnel and keep them engaged with a brand, chatbots are adding new value to companies’ responses to the customers’ queries and interests. From enabling more engagement to driving better customer experience, here are the top 10 chatbot platforms in the world leading the way into the future of interaction. Bold360 is a customer engagement and AI software platform that helps create better customer experiences. By bringing AI and agents together, Bold360 empowers businesses to deliver better customer outcomes. As it starts providing actionable insights from the very first customer interaction, Bold360 synthesizes data from every touchpoint, and even disparate systems, in order to fuel a greater understanding of customers. As the industry’s most tightly integrated agent and bot solution, Bold360 uses AI to assist agents to be more effective and efficient, relieve agents from repetitive tasks, and deliver seamless transitions from bots to agents. Julie is a virtual assistant from Amtrak, a passenger railroad service. As an online self-service for their over 375,000 daily site visitors, Julie can answer questions and assist with transactions, so customers don’t need to call or email an agent. Julie helps customers with booking reservations, planning a vacation, frequently asked questions (FAQs), navigating chúng tôi Amtrak Guest Rewards program, station and route information, policies and much more. Ruali is an AI-powered chatbot armed with deep learning-based natural language understanding (NLU) and adaptive multi-tasking capabilities for enterprise brands. The chatbot has the ability to understand the context of a conversation , envisage user behavior, grasp customer preferences, take actions, switch to different tasks, and ask customers for more clarification. In order to deliver a user-friendly experience, context switching is a crucial skill and Rulai’s third-level dialog manager technology is able to handle context switching with its proprietary Mixed Initiatives and Tasks Intelligence System (MITIS™) technology, by enabling chatbots to perform more than following a single chúng tôi OMQ chatbot is a pre-built conversational AI solution enabling businesses to answer customer inquiries in chats or instant messaging without human agents having to manually answer the same question several times. While OMQ’s artificial intelligence learns independently and the knowledge about all products is shared, the chatbot lets clients automate their customer service instantly. If the chatbot reaches its limits, it will connect their customers to an employee, who can address the more complicated cases. Blue Bot (BB), a smart assistant from KLM, provides users with the best possible service. Customers can meet BB on Messenger for booking a flight and wherever the Google Assistant is, for instance on Google Home or smartphones, for finding a destination, booking a flight and packing bag. This bot self-learns things and has her own professional, helpful, and friendly character, but be warned; she can also be a bit cheeky from time to time. Besides that, BB is always eager to learn more in order to be of better service to customers. Lark is an affordable and scalable contextual chatbot platform co-developed by Harvard and Stanford University and gained full recognition from the Center for Disease Control (CDC) for its diabetes prevention program. Lark’s Hypertension Care program helps reduce the costs associated with a heart attack and stroke by giving members the tools to control their blood pressure over time. The platform leverages the collective power of smart devices and AI to produce proven clinical outcomes at scale. Amy Ingram is an AI Scheduling Assistant from chúng tôi a productivity tool powered by artificial intelligence that lets users schedule meetings effortlessly. Since x.ai’s inception in 2014, Amy Ingram has already scheduled over 1 million meetings and received flowers and chocolate from people who know that she is a bot. chúng tôi has recognized as CogX winner of Best AI Product in Virtual Agents in 2023, AIconics award for Best Intelligent Assistant in 2024, and Innovation Award Winner: MongoDB in 2024. AgentBot is a Conversational AI chatbot from Aivo that provides customer service in more than 50 languages. This chatbot talks with customers as a person. Its multiple AI technologies can construe informal language, errors, regionalisms, emojis and voice messages for unstructured communication. Aivo’s AI bot adapts answers automatically across all messaging channels for instant and seamless service. Woebot is a free therapy chatbot created by a team of Stanford psychologists and AI experts. The chatbot leverages brief daily chat conversations, mood tracking, curated videos, and word games to help people manage mental health. Launched as an iOS app in 2023, Woebot uses cognitive-behavioral therapy to deliver scripted responses to users. The chatbot practices cognitive-behavioral therapy (CBT), a type of talk therapy for emotional problems, and users talk to this in a structured way for a limited number of sessions. ManyChat automates and combines Facebook Messenger and SMS for marketing, sales, and support and to grow ROI and revenue. The platform provides tools to grow businesses’ Messenger audience and allows users to broadcast content to all subscribers at once. With ManyChat, users can also automate their Messenger marketing and send messages from RSS, Facebook, Twitter, and YouTube based on time delays or certain user actions.

The 10 Most Valuable Cryptocurrencies Of September 2023

You need to through the cryptocurrency timeline to find the most valuable cryptocurrencies

If you are looking to invest in the

10 Most Profitable Cryptocurrencies of September Bitcoin

Despite facing many back-to-back hits, bitcoin still rallies at a remarkable price and stays at the top of the list. The framework of bitcoin first came out in 2008 through Bitcoin White Paper, which was written by Satoshi Nakamoto, an anonymous person. Later, a team worked on the blockchain network and unleashed the first bitcoin in 2009. Besides becoming the first cryptocurrency that survived the cold wind of investors, bitcoin has a long history of other struggles that it conquered on its way. The recent one is bitcoin mining’s impact on the global ecosystem. China has banned bitcoin mining owing to the extreme consumption of electricity and Elon Musk also showed the red flag to accepting bitcoin payments due to the same. However, despite experiencing a brief price fall, bitcoin is now back on track.  

Ethereum

People who know the digital currency market well choose ethereum over bitcoin because it is more than just a cryptocurrency, it is a network. Ethereum allows developers to create their own cryptocurrency with the help of ethereum network and also provides easy transaction options. Although ethereum is far behind Bitcoin in market capitalization, experts predict an approaching wave of ethereum adoption, which could push down the top cryptocurrency.  

Dogecoin

Dogecoin started as a joke over the internet featuring a Shina Inu dog. Over the popularity of the meme, a group of people created the Dogecoin cryptocurrency. However, it is not a laughing stock anymore. Unlike other cryptocurrencies, Dogecoin has its own set of star people like Elon Musk and Mark Cuban who hype the digital token. Musk has once called Dogecoin one of the ‘three meaningful assets’ he owns besides his company.  

Binance Coin

Initially developed over the ethereum-based token, Binance Coin later moved to its won blockchain network. Binance Coin was the first cryptocurrency to transact solely with other cryptocurrencies and not with fiat money. Launched in 2023, Binance Coin is placed as the fifth biggest cryptocurrency by market capitalization.  

Ripple

Ripple company developed XRP as a real-time gross settlement system (RTGS). Created in 2012, XRP offers a way to pay in many different real-world currencies. It can also be useful in cross-border transactions and uses a trust-less mechanism to facilitate payments. Unlike other cryptocurrencies that don’t have a central authority to monitor the price, XRP has its parent company, which owns over half of the total XRP available.  

Tether

Launched in 2014, the tether is the first stablecoin that introduced the concept of less volatility in the digital currency sphere. Although many investors are after the most profitable cryptocurrencies that pump up their investment in a brief period, some prefer long-term investments that take slow, yet, steady growth. Tether is pegged to the US dollar, making it the third-strongest and one of the most valued cryptocurrencies.  

Bitcoin Cash

The core motto of bitcoin cash is to make transactions easy and quick. Although bitcoin is the gold of the digital currency sphere, it is not practically quick when it comes to delivering day-to-day payments. In 2023, bitcoin took four days to process a payment unless a fee is paid. Crypto investors can’t wait that long or pay an extra fee for small transactions. Therefore, they opted for a rapid mode called Bitcoin Cash.  

Litecoin USD Coin

USD Coin is another famous stablecoin that is backed by the US dollar. The blockchain pattern of USD Coin is very similar to that of ethereum, stellar, algorand, and Solana. Launched in 2023, USD Coin made it to the top 10 cryptocurrency list real quick with its stable investment feature. It is managed by a consortium called Centre that was founded by Circle and other members of Coinbase, a cryptocurrency exchange, and Bitmain, a bitcoin mining company.  

Polkadot

9 Of The Most Popular Messaging Apps In 2023

Popular messaging apps are a great way for businesses to talk to their customers one-on-one and provide fast customer service.

Want to slide into your customer’s DMs? There’s an app for that.

Social messaging apps are now essential communication tools. And not just for individual social media users — for brands, too.

Social media is a great way to get your message out onto the sweet, sweet worldwide web, but if you’re looking for a more intimate connection with your fans and followers — and a way to offer best-in-class social media customer service — it’s time to get acquainted with the most popular messaging apps.

Reduce response time (and your workload)

Manage all your messages stress-free with easy routing, saved replies, and friendly chatbots. Try Hootsuite’s Inbox today.

Book a Demo

What are social messaging apps?

Social messaging apps are programs on your phone or computer that allow you to chat privately with one or many other users. Many include video chat.

Unlike SMS and text messages, you are connected via the internet, not through phone reception. As long as you’ve got delicious WiFi or 3G access on tap, you can message to your heart’s desire.

Social messaging apps are often connected to social media platforms so that you can send messages to other social media users. For instance, Messenger is a social messaging app that is tied to Facebook — if someone is asking for customer service help on a Facebook post on your Business Page, you can take the conversation out of the public eye and into a private conversation on Messenger to resolve.

So discrete! So sophisticated! Miss Manners would be delighted.

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place.

9 most popular messaging apps in 2023

In 2023, there are almost too many ways to get in touch with someone. (Thank goodness it’s no longer possible to Poke someone on Facebook or we’d be downright overwhelmed.)

The good news is it’s not necessary to be on every social messaging app. Instead, think about what your specific target market uses most and focus your attention there. But it’s good practice for social media marketers to understand the full landscape of options, so here’s a breakdown of the nine most popular social messaging apps for 2023.

WhatsApp

WhatsApp is the most-used social messaging app in the world, with more than 2 billion global users. It’s a great way to reach a huge swath of people and use conversation to deliver personal experiences—hopefully speeding up the buyer journey along the way.

With WhatsApp, you can use chatbots to answer customer FAQs, set up automated push notifications, or respond personally to questions to create an intimate shopping experience.

WhatsApp may be the most popular app in the world, but it does have a smaller reach in certain regions. Before you go all-in on a WhatsApp experience, make sure it’s a good fit for your own customer base. Check out some fascinating stats about WhatsApp here.

Messenger

Messenger has a huge reach in the U.S. and Canada, so if the North American market is important to your business, Messenger may be the best social messaging app for you. (Though that’s not to say global brands can’t benefit: over 1.3 billion users around use Messenger to stay connected with friends and family — and businesses.)

Messenger can be set up with conversational chatbots. Facebook’s Shopping feature can be integrated into Messenger too, allowing users to complete a purchase directly in the chat.

Another cool feature of Messenger is that your response time is showcased right on your Facebook Business page, so consumers know exactly what level of customer service to expect. Explore Facebook Messenger stats here.

WeChat

WeChat is the super-star of China’s app world. It has more than one billion users and is used by 78% of 16 to 64-year-olds in the country. It features thousands and thousands of add-on programs and features within it. The company has tried to launch the platform outside of China but hasn’t got much traction.

If China is a big part of your target market, WeChat is a must for your business.

WeChat is also used as a payment tool, making it a natural fit for conversational commerce. Businesses can market on WeChat either by requesting an Official Account or partnering with third parties.

If you have an Official Account, you can create content on WeChat and directly interact with and sell to your followers and customers.

Over 100 countries (including Canada) can now apply for an Official Account, even if they don’t hold a Chinese Business License.

Learn more about using WeChat for business here.

QQ

QQ is another messaging app primarily used in China, though it almost seems tiny compared to WeChat, with a mere 574 million users. (The two are owned by the same parent company, Tencent.)

It’s more popular with a younger demographic, so if Gen Z is of interest to your brand, this may be a social messaging tool to explore. QQ also features games and blog services.

Snapchat

As of 2023, Snapchat is still one of the top 15 most-used social media platforms in the world. Though most famous for its disappearing videos and photos, U.S. businesses can use Snap as a text-based chat tool as well… and one that will connect you directly to a prime audience of Gen Z shoppers.

Snapchatters can swipe up on a story to visit a business’s website or download an app, or they can also swipe up to call or text the business from their mobile device.

Users are 60% more likely to make an impulse purchase on this platform, so this seems like a pretty great spot to have a conversation. Snap’s new desktop feature makes it possible to manage your chats from your computer, not just your phone.

New to Snapchat? Dive into our Snapchat beginners’ guide here.

Google Business Messaging

Google My Business Messaging is a free messenger tool that helps customers get in touch with you in real-time, straight from your Google Business Profile listing.

The pro? Potential customers can chat with you right from your Google Maps or Google Search listing. The cons? This isn’t a tool they’re necessarily using to contact their family and friends, so the usage isn’t exactly as familiar and comfortable as using a more common app.

Still, it probably can’t hurt to set up Google My Business Messaging. Messages can come right to your phone or desktop so you can easily respond to queries wherever you are.

More on setting up your Google Business Profile here.

Instagram DMs

Instagram is a photo- and video-sharing app on the surface, but it’s also emerged as an extremely popular chat tool, too. Businesses that have a presence on this app — which, by the way, boasts 1.22 billion global users — are likely going to have more than a few followers sliding into their DMs. So you may as well prepare a customer service strategy for dealing with them.

Forty-four percent of Instagram users shop on the app weekly, so that’s a great reason to want to make yourself available for chit-chat. Instagram also has helpful quick-reply tools that make it simple to address frequently asked questions.

Messages on Instagram can be text-based or photos and videos (which can include effects and captions).

For brands and creators, sending direct messages can be a good way to build personal relationships with followers, reach out to potential partners, or provide support to customers with questions or feedback.

Line

Line is a popular social messaging app in Japan (92 million users live there, out of a total of 178 million worldwide), that also offers far more than just a chat function. With the app, you can send money to friends, shop online, stream music, or order a taxi — a super-app, much like China’s WeChat.

Line features a timeline and homepage, similar to Facebook or Instagram, allowing users to follow the posts of their friends and brands. “Official Channels” are where companies can share updates with followers.

Line users can create group chats with up to 500 people and also create bulletin boards for discussion, making it a great app for brands to connect with relevant communities and fandoms.

One of Line’s most unique features is the popularity of stickers. Digital illustrations are often sent back and forth via chat and happen to be a huge revenue stream for Line. Brands interested in being on Line might want to consider releasing their own sticker pack, or at least learning how users frequently put gifs stickers to use.

Viber

There are 70 million interactions on Viber every hour and users in 190-plus countries. So if you haven’t heard of Viber yet, it might be time to listen up.

Viber also allows businesses to segment existing and prospective customers to be more specific with messaging. Purchases can be made directly on Viber as well.

Why use social messaging apps for your business?

Okay, you know what a social messaging app is. You know which social messaging apps are pop-u-lar. But if you’re going to commit to using social messaging apps for your business, you probably want to know the why.

We gotchu: here are the reasons your brand may want to embrace social messaging.

Customers are already on these social messaging apps

If you want to have a conversation with someone, you need to be where they are. You can’t chat up that cutie at the cocktail party if she’s hanging in the kitchen and you’ve gotten yourself trapped in the ensuite (again), right?

A predicted 3.51 billion people worldwide will be using messaging apps in 2025 — WhatsApp alone already has more than two billion of those active users.

Social messaging apps are what everyday people are using to message their friends and families. Why not make their lives a little easier and be available there, too?

It’s a speedy way to offer service

Ninety percent of consumers say that speedy resolution is the most important thing in a positive customer service experience. But if you’re understaffed or overwhelmed by messages, it may actually be a struggle to keep up with the speed social media users expect from chat apps — because those messages are coming in fast and furious. For instance, on Facebook Messenger, 20 billion messages are exchanged between customers and businesses every single month.

Tech like conversational chatbots can step in to fill that gap and field common questions, so you can save the (hu)man power for tackling more intricate customer service issues. More about the benefits of chatbots here.

Tap into the power of conversational commerce

Having an actual conversation with someone is a classic IRL sales tool — ‘conversational commerce’ is the digital equivalent.

Conversational commerce refers to the sweet spot between shopping and messaging apps. Consumers can use social messaging tools to get recommendations, ask questions, get support, and chat with company reps.

They might be messaging with a real human being or a conversational AI chatbot, but either way, it’s a new way of shopping that’s extremely lucrative for businesses. Global spending via conversational commerce channels is predicted to reach $290 billion in the next two years.

If your brand wants a piece of that pie, it’s time to enter the chat.

Connect with customers — and critics — one on one

Running a business with an online presence means that you have a potentially global reach… which also can make it tricky to have a personal conversation in the same way you could in a brick-and-mortar shop or even over the phone.

The rise of social messaging apps has given brands a direct line to every single far-flung follower.

This offers an amazing opportunity to build intimacy and loyalty with special customers, brand ambassadors, or potential partners… and a chance to connect directly with your critics to diffuse tense situations outside of the public eye.

If you’re facing a social media crisis or have an upset customer blasting all your posts, social messaging tools can help you reach out directly in hopes of turning a tantrum into a conversation.

An app for all your social media messages in one place

Okay, you’ve digested all this delicious information, and you’re ready to dive into using social messaging apps for your brand.

Pro tip: Juggling multiple conversations across multiple platforms managed by multiple people and teams is hard. You’re going to want a unified social inbox to keep everything neat, tidy, and easy.

And, if we may be so bold, we know that Hootsuite Inbox is just the tool for the job.

With Hootsuite Inbox, you can bridge the gap between social media engagement and customer service — and manage all of your social media messages in one place. This includes:

Private messages and DMs

Public messages and posts on your profiles

Mentions

Emoji reactions

… and more.

The all-in-one agent workspace makes it easy to 

Track the history of any individual’s interactions with your brand on social media (across your accounts and platforms), giving your team the context needed to personalize replies

Add notes to customers’ profiles (Inbox integrates with Salesforce and Microsoft Dynamics)

Handle messages as a team, with intuitive message queues, task assignments, statuses, and filters

Track response times and CSAT metrics

Book a free demo

Plus, Inbox comes with handy automations:

Automated message routing

Auto-responses and saved replies

Automatically triggered customer satisfaction surveys

AI-powered chatbot features

In other words: it’s a universal inbox that compiles all your public and private messages to make sure you never miss a thing. Try out a free 30-day trial here and see for yourself, or learn more about Hootsuite Inbox here.

FAQs about popular messaging apps What is the most widely used messaging app?

WhatsApp is the most popular global messenger app. In January 2023, WhatsApp had 2 billion monthly active users. WeChat is in distant second place, with just 1.2 billion monthly active users; Facebook Messenger rolls in to snag third place with 988 million.

Source: Statista

Which is the No. 1 chatting app?

WhatsApp is the number one most popular chatting app in the world, according to Statista research. With 2 billion monthly active users, it’s the most-used social messaging app across the globe.

That being said, different regions of the world tend to prefer different apps. For instance, in China, WeChat dominates the market, while the social messaging tool LINE is popular in countries like Japan and Taiwan.

What do Americans use instead of WhatsApp?

Facebook Messenger is the most-used social messaging app in the U.S., with 52% of the messaging app market share. WhatsApp is the second-most popular social messaging app in the country, used by 26% of American chatters.

Source: Statista

Which messaging app is used in Canada?

The most popular messaging app in Canada is Facebook Messenger. Seven out of 10 Canadians use Facebook itself, and 62% of those users are also on the Messenger app.

Find more global statistics about Facebook Messenger here.

Manage all your messages stress-free with easy routing, saved replies, and friendly chatbots. Try Hootsuite’s Inbox today.

Get a Free Demo

Save time on social messaging with automated responses, smarter workflows, and friendly chatbots — all in the Hootsuite Inbox.

Innovative Technology Spurs The Popularity Of Wearables In Banking

Wearables Shaping The Bank Branch of the Future

As surviving retail branches modernize, it’s imperative to integrate wearables and display technology into the bank of the future transformation process. Branch offices are in a unique position to capitalize on wearables in banking.

Wearables gained mainstream popularity through fitness and health application platforms like FitBit. The single-purpose portable fitness bands became gateway devices, introducing users to the wearables ecosystem gradually upgrading to multi-functional wearable devices like smartwatches.

International Data Corporation anticipates the worldwide wearables market to double by 2023, shipping over 240 million units annually. Watches are expected to account for 67 percent of the market with a 26.5 percent CAGR by 2023. IDC expects smartwatches to see a volume boost in 2023 as cellular connectivity and networks improve.

Smartwatches are easily embedded into everyday routines because they are wearable and “always-on.” They are the embodiment of convenience and portability. Just as smartwatches help monitor physical health, banks should innovate their smartwatch apps to help monitor financial health, and improve the in-bank experience.

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To go beyond wearables, bluetooth beacons can utilize geolocation and frictionless identification methods like facial recognition and iris scans to instantly verify bank customers walking through the lobby.

Beacons also push personal greetings to the customer’s smartwatch while simultaneously notifying the specialist with customer account information. Human specialists handle the high-touch engagements, while self-help kiosks enable customers to handle frictionless transactions.

The bank branches of the future transform a trip into an experience. Wearables in banking are the apex point where physical collaborates with digital in a seamless intuitive process that can immensely bolster customer experience, optimize efficiencies and revitalize foot traffic.

Rise of the Challenger Banks and the Solution-Centric Operating Model

Technology in banking brought about the natural migration away from branches to mobile/online banking for most common transactions. JP Morgan Chase revealed that the average expense to service a banking transaction with a human teller is $0.65 compared to $0.08 for an ATM and just $0.03 through mobile/online. The large cost discrepancies question the necessity for brick-and-mortar, human-operated bank branches. This argument spawned the growth of challenger banks, digital-only no-frills online banks that forego the expenses of branches to pass the savings directly to customers.

The industry paradigm shift suggests the transformation, not elimination of branches. Customers still visit retail branches to handle more complicated transactions needing high-touch engagement with knowledgeable human specialists. This trend is especially important, since declining foot traffic only increases the significance of each customer visit.

The efficiency of mobile banking has created a self-filtering process whereby customers only visits branches when they have a need to find a solution. Thus, the solution-centric operating model emerges. These situations are organic opportunities for branches to directly engage with customers and provide personalized solutions and positively enhance customer experience, which are key to galvanizing loyalty and confidence.

Smartwatch Banking

While smartwatches have limited screen sizes compared to smartphones, they have the edge when it comes to portability and convenience. Current smartwatch banking applications enable a range of common features including one-touch login access, real-time account balance monitoring, alerts/notifications, ATM locators and geolocation-based offers. Bill payments and purchases can be executed through mobile wallet services like Samsung Pay. While smartwatches are usually paired with smartphones, they may ultimately become a standalone device – customers simply would tap on the application icon, enter their PIN and complete their banking tasks.

Growth potential is immense for smartwatch banking. As financial technology evolves, banking applications will enable more functions including bank fund transfers/payments, budgeting tools, chatbots/live chat support and ultimately artificial intelligence (AI) powered assistants. In fact, AI technology could be the game changer that closes the performance gap between the smartwatch and smartphone.

In their MobililtyTrends Survey, research firm GfK identified the top smartphone frustrations experienced by professional mobile workers. AI-powered virtual assistants will learn your speech and behavioral patterns and inquire for details when it needs them, like a human. Precision improves with usage to enable truly hands-free operations.

This can alleviate major frustrations like typing on-the-go (78 percent), needing different log-in credentials for different sites (74 percent), having to type the same commands multiple-times-a-day (66 percent) and repeating the same multi-touch processes (67 percent). By addressing some of these frustrations for bank employees and consumers alike, this technology can make the financial services process easier for all involved, and help usher in a more consumer-focused experience.

Looking for more exciting technology for the finance world? Explore our full line of FinTech solutions.

Forbes 100 Most Powerful Women List: 4 Australians To Watch

A mining magnate, former PM, a banker and a colleague of Elon Musk are among the Australian women on Forbes’ The World’s 100 Most Powerful Women List.

A mining magnate, former PM, banker and colleague of Elon Musk are among the Australian women on Forbes’ The World’s 100 Most Powerful Women List

Forbes’ 100 Most Powerful Women List for 2023 features four very influential Australian women.

Australia’s richest person, Gina Rinehart – Hancock Prospecting executive chairman – is ranked the most powerful Australian women on the list (number 45). Worth an estimated US$27.7 billion and the 48th richest person on the planet, the mining magnate re-built her late father’s financially distressed company and is Australia’s second-largest cattle producer.

Macquarie Group CEO and MD Shemara Wikramanayake was the next highest ranked Australian women on the list (number 52). Wikramanayake, who was born in the UK and spent her childhood in England and Sri Lanka before immigrating to Australia at age 13, worked for Macquarie Capital for 20 years before being appointed head of Macquarie Asset Management in 2008. In 2023 she became CEO and MD of the group.  

Tesla Chair, Robyn Denholm, was ranked number 64 on the list. Denholm joined the electric vehicle innovator’s board as an independent director in 2014 and, in 2023, succeeded Elon Musk as its chair. She was previously CFO of Telstra, and is currently operating partner of Blackbird Ventures and chair of the Technology Council of Australia.

Former Australian Prime Minister and Chair of Wellcome Trust, Julia Gillard, also made the list, ranked at number 90. Gillard was the first female Prime Minister of Australia, a role she served from 2010 to 2013. In April 2023, Gillard became the chair of the UK’s Wellcome Trust, a biomedical research foundation with a more-than 25 billion pound endowment. Gillard is passionate about human rights and penned the infamous misogyny speech to parliament in 2012.  

Topping the global list was Ursula von der Leyen, who in her role as President of the European Commission announced three major economic sanctions against Russia just a week after Vladimir Putin’s invasion of Ukraine. The Belgian-born leader banned transactions with Russia’s central bank, closed airspace to the country’s plane travel and barred Kremlin-owned news agencies. Von der Lyen’s influence is unique. No other woman on the list formulates policy on behalf of 450 million people.

More on the full Forbes 100 Most Powerful Women List can be found here.

Australian women: Forbes World’s 100 Most Powerful Women

1. Gina Rinehart, Executive Chairman, Hancock Prospecting

2. Shemara Wikramanayake, CEO & MD Macquarie Group

3. Robyn Denholm, Chair, Telsa

4. Julia Gillard, former Australian Prime Minister and Chair Wellcome Trust

Forbes World’s 100 Most Powerful Women

1. Ursula von der Leyen – President, European Commission, European Union (Belgium)

2. Christine Lagarde, President, European Central Bank (Germany)

3.  Kamala Harris, Vice President, United States (USA)

4. Mary Barra, CEO, General Motors (USA)

5. Abigail Johnson, CEO, Fidelity Investments (USA)

6. Melinda French Gates, Co-Chair, Bill & Melinda Gates Foundation (USA)

7. Giorgia Meloni, Prime Minister, Italy (Italy)

8. Karen Lynch, CEO, CVS Health (USA)

9. Julie Sweet, Chair & CEO, Accenture (USA)

10. Jane Fraser, CEO, Citigroup (USA)

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