Trending February 2024 # Unable To Load Directory Results Says Skype On Windows 11/10 # Suggested March 2024 # Top 4 Popular

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Skype is one crucial but sometimes bothersome application. While Microsoft has been bettering upon issues reported by Skype users all these years, some known problems remain unresolved. One such case is with the error – Unable to load directory results.

This error occurs whenever the user tries to search for contacts. Since most conversations are picked up from saved contacts on Skype, this error could cause work stoppage.

Reasons behind Skype Unable to load directory results

The primary causes for the issue in the discussion are as follows:

Issues with the chúng tôi file: Problems with the chúng tôi file are known to cause the error mentioned above, especially with the Skype for Desktop version.

Firewall preventing functionality: Windows Defender Firewall sometimes prevents certain functions in Skype, including the directory loading results.

Corruption of the cache: Like many other applications, Skype also saves a cache folder. If the files in this folder become corrupt, it will prevent the directory from loading the contacts.

The Skype application might have gone corrupt: Some files of the Skype application might have gone missing or corrupt.

Skype Unable to load directory results

To troubleshoot this problem, proceed with the following troubleshooting sequentially:

Delete the chúng tôi folder

Disable the Windows Defender Firewall temporarily

Delete the cache folder for Skype

Re-install the Skype application.

1] Delete the chúng tôi folder

If the chúng tôi folder goes corrupt, it could cause a problem. We could delete it to resolve the problem. Don’t worry; the file will rebuild itself.

Press Win+R to open the Run window and type the command %appdata%skype.

Hit Enter to open the Skype application data folder.

Locate the chúng tôi file in this folder. The file could also be inside the Shared folder.

Restart the system.

2] Disable the Windows Defender Firewall temporarily

The Windows Defender Firewall can prevent some legit functionalities in Skype and other application in Windows. We could disable the Windows Defender Firewall temporarily to isolate the issue.

3] Delete the cache folder for Skype

The corrupt cache folder could prevent the Skype directory from loading. We could delete it as follows:

Press Win + R to open the Run window and type the command %appdata% . Press Enter to open the AppData roaming folder.

File the Skype folder and delete it.

Restart the system and check if it helps in resolving your problem.

4] Re-install the Skype application

In some cases, Skype’s files might be missing or corrupt. In such a situation, re-installing the Skype application could be helpful.

Restart the system once the app has been uninstalled.

Conclusion

These were the reasons and solutions behind the Skype Unable to load directory results, and I hope you have it fixed now. Make sure to use an administrator account to execute these suggestions.

How does Skype directory work?

It is a feature of Skype for Business that allows you to find people across domains and is not available in your contact list. Once you find the person, you can send a request, and once they accept, the contact will be available on your PC.

How do I turn off the Skype search directory?

You can switch it from the Privacy section if you don’t want to appear in the directory search. Go to Settings, then select Privacy, and turn Appear in search results off. It will ensure you are not listed; nobody can send you a request.

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How To Update Skype On Windows 10, Windows 8

How to update Skype on Windows 10, Windows 8

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Microsoft’s IM client, Skype, has a lot of users all over the world. It’s simple user interface and attracting features have made it quite popular. If you’ve installed Skype on your Windows 8, Windows 10 or Windows 8.1 device, you will probably want to receive all the Skype updates so that it will work properly and you won’t have to uninstall it later on.

Maintaining Skype on Windows 8, Windows 10 is quite easy, as it is a very well designed program that it constantly updates by Microsoft, in order to make it as good as possible. Even so, in some situations, it cause some minor problems for certain users. If you want to know how to update Skype on Windows 8, Windows 10 and Windows 8.1 to ensure that it works flawlessly, take a look here and find out.

Updating Skype on Windows 10, Windows 8 and Windows 8.1 [Desktop and App]

So, as you know, there are two versions of Skype available for Windows 10, Windows 8 users: there is the desktop program that can be installed on computers running Windows 10, Windows 8, and there is the Windows Store Skype app that can be accessed via the Start Screen.

If you don’t have this feature turned on, you can do so by opening Skype and navigating to the “Tools” menu and selecting “Options“. Under “Advanced” you will find a sub-category named “Automatic Updates“. Here you will see if this service is turned on. If you it is not, you can turn in on and from now on, at every startup, Skype will search for an update.

For more information regarding Skype desktop updates, you can take a look at the Skype Support website, where you will find more information on this matter.

The Skype App for Windows 10, Windows 8 and Windows 8.1 is also very easily updated. As you might know, when you start your Windows 8, Windows 10 device, the Store will notify you if you have updates to make. Microsoft releases periodic updates for its apps, and if they will release one for Skype, you will be able to see in the list of apps to update on your Store app.

Expert tip:

Note: Keep in mind that the Store app also has a option to search for updates automatically, so be sure to have it turned on.

You can also check for updates manually. To do this, go to Help and select the ‘Check for updates’ option from the drop-down menu.

Skype will then search for updates. A new update window will appear on the screen allowing you to install the latest updates. If you’re using old Skype versions, you have two possibilities: you can either install the latest updates for your your current Skype version or upgrade to the new version.

Speaking of updates, it is worth mentioning that all Skype users will have to switch to the new Skype version starting May 25. Microsoft already began notifying users that old Skype version will no longer work after May 25.

We noticed you are using a version of Skype for Windows 10 that will no longer work after May 25, 2023. Older conversation history may be impacted during the upgrade.

Now you know how to update Skype on Windows 10, Windows 8 and Windows 8.1. The process is almost automatic, and it will allow you to have the best experience that Skype can offer. Be sure to have your desktop client check for updates when you start Skype, and take a regular look at your Skype updates.

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Fix: Skype Error 0X80070497 In Windows 10/11

FIX: Skype error 0x80070497 in Windows 10/11

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Skype is one of the most used instant messaging apps, but Skype also has its share of issues.

Many users reported that they are getting error 0x80070497 when using Skype.

To fix error 0x80070497, you need to reregister the certain services.

We covered Skype issues extensively in the past, and if you’re looking for more guides, check out our Skype hub.

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Windows 10 is getting quite popular, and since it’s a free upgrade for all Windows 7 and Windows 8 users, it’s no wonder that most of them have switched to Windows 10.

Despite its popularity Windows 10 is still a new operating system, and there might be some errors, and speaking of errors one error that users report is 0x80070497 error with Skype on Windows 10.

How can I fix Skype error

0x80070497

in Windows 10? 1. Use Command Prompt

Start Command Prompt. You can do so by pressing Windows Key+ X and choosing Command Prompt (Admin).

Now you need to stop BITS service and Windows Update service from Command Prompt. To do so execute these two commands in Command Prompt:

net stop bits

net stop wuauserv

Next, delete the qmgr*.dat files. To do this enter this in Command Prompt and press Enter:

Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat”

If you’re trying this solution for the first time, skip this step and go to step 5. If you have tried all the steps already but with no success, repeat all the steps again, but this time don’t skip this step.

This is more aggressive method so use it carefully. Since this is aggressive method, we asked you to skip it before, but if you have tried all other steps while skipping this one, this time try these steps as well.

Run these three commands in Command Prompt to rename the folders. Remember to press Enter after each command:

Ren %systemroot%SoftwareDistributionDataStore *.bak

Ren %systemroot%SoftwareDistributionDownload *.bak

Ren %systemroot%system32catroot2 *.bak

Next you need to reset the BITS service and Windows Update service to the default security descriptor. To perform this, you’ll need to enter these commands in Command Prompt:

sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)

(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)

(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

After that, enter the following into Command Prompt and press Enter.:

cd /d %windir%system32

Enter this line in Command Prompt and press Enter:

cd /d %windir%system32

Reregister the BITS files as well as Windows Update files. This step might take a while because there are a lot of commands that you need to enter. Remember to press Enter after each command.

regsvr32.exe atl.dll

regsvr32.exe urlmon.dll

regsvr32.exe mshtml.dll

regsvr32.exe shdocvw.dll

regsvr32.exe browseui.dll

regsvr32.exe jscript.dll

regsvr32.exe vbscript.dll

regsvr32.exe scrrun.dll

regsvr32.exe msxml.dll

regsvr32.exe msxml3.dll

regsvr32.exe msxml6.dll

regsvr32.exe actxprxy.dll

regsvr32.exe softpub.dll

regsvr32.exe wintrust.dll

regsvr32.exe dssenh.dll

regsvr32.exe rsaenh.dll

regsvr32.exe gpkcsp.dll

regsvr32.exe sccbase.dll

regsvr32.exe slbcsp.dll

regsvr32.exe cryptdlg.dll

regsvr32.exe oleaut32.dll

regsvr32.exe ole32.dll

regsvr32.exe shell32.dll

regsvr32.exe initpki.dll

regsvr32.exe wuapi.dll

regsvr32.exe wuaueng.dll

regsvr32.exe wuaueng1.dll

regsvr32.exe wucltui.dll

regsvr32.exe wups.dll

regsvr32.exe wups2.dll

regsvr32.exe wuweb.dll

regsvr32.exe qmgr.dll

regsvr32.exe qmgrprxy.dll

regsvr32.exe wucltux.dll

regsvr32.exe muweb.dll

regsvr32.exe wuwebv.dll

Next try resetting Winsock. To do this, enter:

netsh reset winsock

And press Enter to execute the command.

Restart BITS service and Windows Update by entering this into Command Prompt:

net start bits

net start wuauserv

As you can see error 0x80070497 is a bit complicated, but you should be able to fix it, if you carefully follow these steps.

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How To Keep Using Old Skype Versions On Windows 10, 8, 7

How to keep using old Skype versions on Windows 10, 8, 7

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Fortect is a tool that does not simply cleans up your PC, but has a repository with several millions of Windows System files stored in their initial version. When your PC encounters a problem, Fortect will fix it for you, by replacing bad files with fresh versions. To fix your current PC issue, here are the steps you need to take:

Download Fortect and install it on your PC.

Start the tool’s scanning process to look for corrupt files that are the source of your problem

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You might be content of using older versions of Skype in your Windows 7, Windows 8 or Windows 10 operating systems for several reasons.

The fact of the matter is that Microsoft won’t provide any support for older versions of this application.

But don’t worry and continue reading this guide to learn how to use older Skype versions even on Windows 8, Window 10 or Windows 7.

Normally, Windows won’t allow you to install a Skype version older than Skype 6.13.

Also, the newer versions of Skype take up a huge part of your Windows 8, Windows 10 memory thus slowing down your computer.

Expert tip:

How to make old Skype version work in Windows 10, 8, 7 1. Create a backup copy of the old Skype .exe file

Note: You can copy the backup on your USB stick or portable hard drive.

Go to the Windows store and install the latest version of Skype you have for Windows 8 or Windows 10 operating systems.

Log into Skype as you normally do but be sure to check the box next to the “Automatic sign in” feature.

Now close the Skype app.

Now in the “Program Files” folder you should have the “Skype” app folder.

In the “Skype” folder you will need to replace the executable file with the one you had from the older version of Skype you want to use.

After you run the executable you will be able to run the older version of Skype because you already saved your user account data with the new version.

2. Use Skype’s chúng tôi file

Install Skype from the Windows store.

Note: Check again the box next to “Auto sign in when starting Skype”

Close the Skype version after you signed in.

Open the Skype app again.

Press and hold the button “Windows “ and the button “R”.

Write in the “Run” window you opened the following line “%APPDATA%Skype”

Go to your user account folder, open it and locate the “config.xml” folder with your account information.

Note: it will ask you to update the Skype app but you can skip this pop up message and continue your work.

Speaking of using old Skype versions, you can download and install  the classic Skype for Windows Desktop from Microsoft’s website.

UPDATE: It seems that using old Skype versions on Windows 10 is going to get more difficult. Microsoft already started pushing users to upgrade to the new Skype version.

Many users are also complaining about the constant reminders that there’s a new Skype version in town and they fear that the Redmond giant will force them to upgrade at some point:

Every time I log in to the old Skype now I get the screen asking me if I want to upgrade, I also get it when I log out. That didn’t happen for quite some time after I reinstalled the old version. I think MSN is going to force us to upgrade at some point soon. I dread that; they don’t seem able to make the new version work and don’t care.

So, what’s your take on this situation? Are you planning to install the new Skype version in the future?

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Still experiencing issues?

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How To Fix: The File Or Directory Is Corrupted And Unreadable On Windows 10.

If you are trying to connect an external hard drive or USB drive to your Windows 10 computer but are constantly seeing ‘: is not accessible, The file or directory is corrupted and unreadable’. This article will take you through several different troubleshooting steps you can try to fix the issue.

How to Check if Your ASUS Computer Has Been Infected By ASUS Update Malware. (ShadowHammer)

When you connect a USB pen drive or external hard drive to a Windows 10 computer it will automatically install drivers and prepare itself for access. Unless of course it has been encrypted first. If however, you connect a USB drive or external hard drive to your computer and receive the following error message ‘: is not accessible, The file or directory is corrupted and unreadable’, there’s a good chance the device has a hardware issue and has either died or is in the process of dying.

Although a hardware fault is the most likely cause of this error message, it’s still possible that the device is corrupted or infected with malware instead, though quite unlikely. If you aren’t entirely convinced of a hardware fault below you will find several different troubleshooting steps you can take to remedy ‘: is not accessible, The file or directory is corrupted and unreadable’ on Windows 10.

Related: How Prevent Messages Forwarded in Telegram Linking Back to You. (Disable Forwarded Messages)

How Do You Fix ‘: is not accessible, The file or directory is corrupted and unreadable’ on Windows 10?

Sadly at this point, the chances of recovering any data from the device are next to none so if the device does work from time to time when you connect it to your PC copy everything you can off of it. Once you have copied all the data you can off the device try to run a full malware/virus scan on it. Avast, AVG, Malwarebytes, Windows Defender, etc. If the device is infected with malware these programs should find and remove it. Hopefully restoring functionality to the device in return. If it’s not working sporadically enough to do this, you can try the following.

Run ‘chkdsk’ From Command Prompt.

One of the easiest tools you can use to fix this issue is the Windows 10 chkdsk tool which will hopefully check and fix any errors on your device. To run the tool open Command Prompt as Admin, then copy and paste the following command into the window. Obviously replacing (Drive Letter) with the drive letter of your device. Then press Enter.

chkdsk (Drive Letter): /f /r /x /b

It should look something like this.

chkdsk D: /f /r /x /b

The command will either start running straight away or display the following message:

Chkdsk cannot run because the volume is in use by another process, Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)

If you get this message press Y on your keyboard to confirm the check after a restart. Now Restart your computer and wait for the results. If your drive is working fine after the check, you can wrap this guide up here, if it isn’t, continue reading.

Worst Case Scenario…

If nothing above has helped at all, the only real step moving forward is to reformat the device. This will completely wipe the device and allow you to start using it again from a clean state. However, will only be a temporary solution if the device’s hardware is failing. Seeing as USB devices are quite cheap nowadays, it’s probably safer to buy a new one and save yourself some future heartache.

Fixbad Image Error On Windows 11/10

Some PC users that have Microsoft 365 or Microsoft Office installed on their Windows 11 or Windows 10 computer have reported an issue where specific Office applications fail to start when launched with the Bad Image error message and its accompanying error code 0xc000012f displayed. This issue is known to affect Word (WINWORD.EXE), Excel and even Outlook. In this post, we provide the solutions to fix this error for any of the Office applications.

Depending on the Microsoft Office application being opened, when you encounter this issue, you’ll receive the following full similar error message along the following lines;

WINWORD.EXE – Bad Image

0xc000012f.

Fix chúng tôi Bad Image error

If the chúng tôi Bad Image error has occurred on your Windows 11/10 PC, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue on your device.

Install latest Microsoft Visual C++ Redistributable Package

Modify AppInit_DLLs registry key

Reset or Repair Office apps

Uninstall and reinstall Office suite

Let’s take a look at the description of the process involved concerning each of the listed solutions.

Before you try the solutions below, kill all processes of chúng tôi and relaunch the app and see if the error reoccurs. Also, run a full system antivirus scan with Windows Defender or any reputable third-party AV product. In addition, run SFC scan + DISM scan and check for updates and install any available bits on your Windows 11/10 device. On the other hand, if the error started after a recent Windows update, you can perform System Restore or uninstall the update – but if you prefer not to do neither, you can then go ahead with the solutions below.

1] Install latest Microsoft Visual C++ Redistributable Package

This solution requires you to download and install the latest version of Microsoft Visual C++ Redistributable on your Windows 11/10 system. Once done, launch the Office app and see if the chúng tôi Bad Image error reappears. If so, try the next solution.

2] Modify AppInit_DLLs registry key

AppInit_DLLs is a mechanism that allows an arbitrary list of DLLs to be loaded into each user mode process on the system. This registry keynotes the number of crashes that affect other software. Sometimes, this key can corrupt the system and trigger errors.

This solution requires you to modify the value of AppInit_DLLs by leaving the Value data field blank in the Edit String properties dialog box. To do this, follow the instructions in the guide on how to fix STATUS IN PAGE ERROR with code 0xc0000006 in Windows 11/10.

3] Reset or Repair Office apps

This solution requires you to reset or repair the individual Office app that’s throwing the error. If that doesn’t help, you can repair the installed Office suite.

To repair Office suite on your Windows 11/10 PC, do the following:

Open Windows Settings.

Select Apps and Features.

On the prompt, choose Quick Repair or Online Repair.

Alternatively, do the following:

Open Control Panel.

Restart PC after the repair operation completes.

If after completing this task but the error persists, you can try the next solution.

4] Uninstall and reinstall Office suite

As a last resort, if the error in view persists after you have exhausted the solutions above, you can uninstall Office and then reinstall Office suite on your Windows 11/10 computer.

Related post: Fix chúng tôi Bad Image Error Status in Windows

Why does my PC say bad Image?

The Bad Image errors which you may get on your PC usually occurs when Windows cannot run the programs you tried running – mainly due to the files and libraries needed to run the program are corrupted due to an update.

Is chúng tôi a virus?

The chúng tôi is a legitimate file and the process is known as Microsoft Office Word. The file/process belongs to the Microsoft Office suite. The legit file is typically located here:

C:Program Files (x86)Microsoft OfficerootOffice16

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