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Microsoft Excel, part of the Microsoft Office suite, is an essential tool for many professionals. Unfortunately, Excel crashes can cause substantial inconvenience, leading to potential data loss and disruptions in your workflow.
If you find that Excel keeps crashing or Excel is not responding, rest assured there are ways to address these issues with this popular office application!
Table of ContentsWhy Does Excel Crash?
There are a variety of reasons why Microsoft Excel might crash on your Windows 10 or 11 computer. For instance, you could be dealing with corrupt Excel files or perhaps encountering issues with Excel add-ins. Even something seemingly unrelated, like problems with Microsoft Excel animation or an outdated version of MS Office, can trigger a crash.
It’s also possible that Excel is freezing due to excessive data or complex conditional formatting rules. Remember, Excel is a powerful tool, but it has limitations. Trying to crunch too much data or apply intricate rules can cause it to buckle under pressure.
Also, don’t overlook the possibility of issues with your operating system or antivirus software. Sometimes these can interfere with Excel and cause it to behave erratically.
Troubleshooting Excel crashes isn’t always a straightforward task. It requires a systematic approach to identify the root cause and then resolve it. However, with patience and some technical know-how, you can get your Excel back on track in no time.1. Update Excel
Select Update Now to check for any available updates. After the updates are complete, you will have to restart Excel, so make sure you don’t have any unsaved work before you attempt an update.2. Open Excel in Safe Mode
Running Excel in safe mode can help identify if the crashing problem is due to any add-ins or startup options. This mode tries to ensure Excel’s functionality by only loading the core program, without any third-party addons.
To open Excel in safe mode, press and hold the Ctrl key while launching Excel. If the problem disappears, then it’s likely due to an add-in or startup option. At the time of writing it does not seem as if there’s a Safe Mode option for the Mac version of Excel.3. Disable Add-ins
If you suspect that Excel add-ins might be causing Excel to crash, you can disable them individually to find the culprit.
Select the Insert Tab and then My Add-ins.
Next to the add-in, select its three-dot button and then Remove.4. Disable Hardware Graphics Acceleration
Microsoft Excel uses hardware graphics acceleration to speed up the display of graphics. However, this feature can cause problems.
This might impact how snappy Excel feels to use, and if the problem doesn’t go away after updating your operating system or Excel, consider checking for GPU driver updates.5. Use Excel’s Built-In Repair Tool 6. Reinstall Microsoft Office
If none of the above solutions work, you might need to uninstall and reinstall MS Office. You can do this by searching for “Add or remove programs” in the Start Menu, selecting MS Excel or MS Office from the list of installed applications, and uninstalling it. Then run the web installer from the Microsoft website.
If you’re on a Mac, simply delete Excel or Office from your Applications folder and then use the downloaded installer from the Microsoft site.
In both cases, you need to be logged into your Microsoft account to access the installer download link. Make sure to download the correct installer for your operating system.7. Run a Clean Boot
A clean boot can help identify if any third-party services are causing Excel to crash. A clean boot is different from Safe Mode in that it only disables third-party startup programs, whereas Safe Mode doesn’t load anything that isn’t absolutely necessary.
For more information on clean booting and how to do it, head over to How to Perform a Clean Boot in Windows 10.8. Check for Malware
Malware is a common culprit behind many software glitches, and Excel is no exception. These malicious programs can interfere with Excel’s normal functioning, causing it to crash or freeze. As such, it’s crucial to maintain a robust line of defense against these potential threats.
Start by ensuring your antivirus software is up-to-date. Antivirus providers frequently release updates to arm their software against the latest threats, so it’s important not to overlook these updates. Once you’ve confirmed your antivirus software is current, run a comprehensive scan on your computer. This process will identify and neutralize any malware that may be causing Excel to crash.
Some antivirus software can occasionally flag and block legitimate applications, mistaking them for threats. If you notice Excel crashing immediately after an antivirus update or scan, you might need to adjust your antivirus settings to exclude Excel from its radar.9. Save Your Work Regularly and Backup 10. Check for Formatting Issues
Excessive use of complex formatting, especially conditional formatting, can sometimes lead to Excel not responding.
If you want to know more about conditional formatting in Excel, head over to Format Cells using Conditional Formatting in Excel.11. Check Task Manager
If Excel freezes, the Task Manager can be a powerful diagnostic tool to identify and resolve the issue. Here’s how you can use it:
Ctrl + Shift + Esc
simultaneously. This shortcut will directly open the Task Manager window.
In the Task Manager, you’ll see a list of all running applications on your computer. Browse through this list and locate
. It should be called chúng tôi or Microsoft Excel.
Check the status next to Excel. If it says Not Responding, then Excel is indeed the problem.
Now, you can launch Excel again.
While this method can provide a quick fix to a frozen Excel if you find yourself frequently resorting to the Task Manager, it might indicate a deeper fundamental issue with the software that needs to be addressed.12. Perform a System File Check
If the crashing issue persists, there might be issues with the operating system files. In Windows, there are a few ways to quickly check if any system files have become corrupt or damaged. Mainly we’d recommend using either SFC (System File Checker) or DISM (Deployment Image Servicing and Management).
Head over to Advanced Windows System Cleanup Commands – SFC and DISM for more information on how to use these tools.13. Check Compatibility
If you are using an older version of an Excel file (like .xls) with a newer version of Excel, compatibility issues might cause Excel to crash. Before working with the file, potentially triggering the crash, convert it to the most current version of the file that your copy of Excel supports.14. Hit Up Microsoft Support
Addressing Excel crashes can often seem challenging, especially when you’re in the middle of important work. However, hopefully, the solutions listed here should help you resolve most issues with Microsoft Excel crashing or freezing.
If you still can’t solve the problem, it might be time to reach out to the very people who created Excel and MS Office in the first place. Head over to Microsoft’s Contact Us page, and choose Microsoft 365 as the product you need help with, then follow the instructions from there.
You're reading Why Microsoft Excel Keeps Crashing On Your Computer (And 14 Fixes To Try)
In this post, we will talk about the potential solutions to fix some common Microsoft Word crashing issues. Some users are complaining that they are experiencing issues with Microsoft Word. According to them, Microsoft Word crashes while doing several tasks, like saving a document, opening a document, copying and pasting the data, etc. If you experience such types of issues with Microsoft Word, this post may help you fix them.What do I do if Microsoft Word keeps crashing?
Microsoft Word Addins are usually the culprit. You may need to identify and remove Add-ins from Microsoft Office programs. You can fix it by troubleshooting Word in Safe Mode, updating Word to the latest version, repairing Office, etc. In this article, we have provided the solutions to some common Microsoft Word crashing problems.Microsoft Word keeps crashing on Windows 11/10
Here, we will see the solutions to the following Microsoft Word crashing issues:
Word crashes while saving a document.
Word crashes when opening.
Word crashes when copying and pasting.
Word crashes when printing.
Word crashes when updating Table of Contents.
Apart from identifying and removing offending Word addins as mentioned above, we discuss below troubleshooting suggestions for each of these scenarios.Microsoft Word crashes while saving a document
If Microsoft Word keeps crashing or freezing frequently or randomly on Windows 11/10 then these solutions are sure to help you fix the issue. According to some users, Microsoft Word crashes every time they attempt to save a document on their computers. If such a thing happens to you, you can try the following solutions:
Update Microsoft Office.
Save your Word document to another location.
Run Word as an administrator.
Launch Microsoft Office in Safe Mode.
Below, we have explained each of these troubleshooting methods in detail.1] Update Microsoft Office
The problems like crashing issues may occur if you are using the outdated version of Microsoft Office. Hence, before you start troubleshooting methods, it will be better to check if there is any update pending for Microsoft Office. If yes, update Microsoft Office to the latest version.
After updating Office, check if you can save your document or not.2] Save your Word document to another location
If Word crashes, there could be permission issues with Microsoft Word. You can fix the permission issues by running Word as an administrator.
If Word does not crash, the problem might be associated with the Microsoft Office application. To fix this, try the next solutions.3] Run Word as an administrator
As explained earlier, the problem might be occurring because of permission issues with Microsoft Word. Hence, we suggest you run Microsoft Word as an administrator and see what happens. To run Microsoft Word as an administrator, follow the instructions below:
If this fixes the issue, you can set the Microsoft Word application to always run as administrator.4] Launch Microsoft Word in Safe Mode
There might be some Add-ins in Word causing the problem. You can check this by launching Microsoft Word in Safe Mode. When you launch Word on the Safe Mode, it will run with the Add-ins disabled. After launching the Word in Safe Mode, save your document. If Word does not crash this time, the culprit is one or more Add-ins.
Now, exit the Word from Safe Mode and launch it again in the normal mode. Disable your Add-ins one by one and save your document after you disable each Add-in. This will let you know which Add-in is causing the problem. Once you identify it, consider removing it.
The following steps will show you how to disable Add-ins in Microsoft Word:
Launch Microsoft Word.
In the Word Options window, select the Add-ins category from the left side.5] Repair Office
If none of the above solutions fixed your issue, first, repair the Microsoft Office application and see if it helps. If the issue still persists, you can try reinstalling the Microsoft Office application.Microsoft Word crashes when opening
If Microsoft Word crashes every time you open it or open a document, the following solutions may help you fix it:
Update Microsoft Office.
Turn off the Protected View.
Launch Microsoft Word in Safe Mode.
Unblock Word document via Properties.
Troubleshoot in the Clean Boot State.
Let’s have a detailed look at these troubleshooting methods that are sure to help you if your Word keeps crashing while saving a document, opening, copying & pasting, printing or updating Table of Contents.1] Update Microsoft Office
First, check if you are using the updated version of Microsoft Office or not. If your Office application is outdated, consider updating it to the latest version. If the crashing issue was occurring due to some bug, updating the Office application will fix it.
Related: Microsoft Word will not open and run properly.2] Turn off the Protected View
Turn off the Protected View and see if it brings any changes. The steps for the same are listed below:
Launch Microsoft Word.
Select the Trust Center category from the left side.
Now, select the Protected View category and deselect all the checkboxes on the right side.
Now, check if the issue is fixed or not.3] Launch Word in Safe Mode
Sometimes, some Add-ins cause several issues with Microsoft Office applications. This might be the case with you. You can check this by launching the Word in Safe Mode. Word disables some Add-ins in Safe Mode. Therefore, if Word launches in Safe Mode successfully, it means that one of the disabled Add-Ins is the culprit.4] Unblock Word document via Properties
Now, check if the issue persists.5] Repair Office
Repairing Microsoft Office can also fix the problems. You can repair Microsoft Office from the Control Panel.
Select your Microsoft Office application.6] Troubleshoot in Clean Boot State
There might be some program(s) on your system that is/are conflicting with the Microsoft Word application and causing it to crash. If none of the above solutions worked, you should troubleshoot your computer in a Clean Boot State. If you find such a program, consider uninstalling it.Microsoft Word crashes when copying and pasting
Try the following solutions to fix the crashing issue with Microsoft Word while copying and pasting the data.
Turn off the Clipboard history.
Uncheck everything in the Office Clipboard Options menu.
Launch Microsoft Word in Safe Mode.
Repair Microsoft Office.
Let’s see these solutions in detail.1] Turn off the Clipboard history
Some users have stated that the issue was fixed after turning off the Clipboard history. You should also try this and see if it brings any changes.2] Uncheck everything in the Office Clipboard Options menu
Launch Microsoft Word and follow the steps listed below:
Open your document in Microsoft Word.
Open Microsoft Office Clipboard.
Check if the issue is fixed or not.3] Launch Microsoft Word in Safe Mode
Some users have reported that the problem was due to some Add-Ins like ABBY’s Fine Reader, Adobe PDF Maker, etc. If Microsoft Word is crashing on your system due to an Add-In, troubleshooting Microsoft Word in Safe Mode can help you identify that Add-in. If you find any Add-In the culprit of the problem, consider removing it. We have explained the process of troubleshooting Word in Safe Mode above in this article.4] Repair Office
You might be experiencing crashing issues with the Word application due to some corruption in Microsoft Office. In such a case, repairing Office can fix the issue.
Related: Fix chúng tôi errors in Office Word application.Microsoft Word crashes when printing
If your Microsoft Word application crashes while printing a document, you can try the following solutions:
Try Printing to PDF, XPS, or OneNote.
Delete the contents of the Printers folder in the C directory.
Identify the culprit printer.
Update, roll back, and reinstall the printer driver.
Run SFC and DISM scans.
Troubleshoot Word in Safe Mode.
Let’s talk about these solutions in detail.1] Try Printing to PDF, XPS, or OneNote
Microsoft Print to PDF.
Microsoft XPS Document Writer.
OneNote for Windows 10.
If Word does not crash, you can use these modes to print your Word documents. If Word still crashes, try the next solutions.2] Delete the contents of the Printers folder in the C directory
Clear the contents of the Printer folder in the C directory and see if it solves your issue. To delete the contents of this folder, first, you have to stop the Print Spooler service.
The steps to stop the Print Spooler service are as follows:
Launch the Run command box by pressing the Win + R keys.
In the Services app, scroll down and find the Print Spooler service.
Now, after stopping the Print Spooler service, open the file explorer and enter the following path, and hit Enter.C:WINDOWSSystem32spool 3] Identify the culprit printer
If you have installed more than one printer on your system, you can check if there is any culprit printer causing the problem. For this, uninstall all the printers and install them again one by one. After installing each printer, print your Word document and see if Microsoft Word crashes.4] Update, roll back, and reinstall your printer driver
The crashing issue might be occurring due to the outdated or corrupted printer driver. You should try updating, rolling back, and reinstalling the printer driver.5] Run SFC and DISM scans
One of the causes of this issue is the corrupted Windows System Image. Run SFC scan and DISM scan and see if it helps you fix the issue.6] Troubleshoot Word in Safe Mode
If there is an Add-In causing the problem, troubleshooting Word in Safe Mode will help you identify it. Once you find it, remove it from Word. We have already explained the process to troubleshoot Word in Safe Mode above in this article.7] Repair Office
If the problem still continues, your Microsoft Office application might be corrupted. You can solve this issue by repairing it.Microsoft Word crashes when updating Table of Contents
The following solutions may help you fix this issue:
Troubleshot Word in Safe Mode.
Repair Microsoft Word.1] Troubleshoot Word in Safe Mode
Safe Mode launches the Office applications with Add-Ins disabled mode. This mode is helpful in identifying the culprit Add-In. We have explained how to troubleshoot Word in Safe Mode above in this article.2] Repair Office
Users experience several issues with Microsoft Office if it Is corrupted. This might be the case with you. You should run a repair for your Microsoft Office application and see if it helps.Why is Microsoft Word not working on Windows 11?
There could be several reasons why Microsoft Word is not working on Windows 11. From malware/adware to corrupt internal files, anything could be responsible for this error. No matter whether you get this problem on Windows 11, Windows 10, or any other version of Windows, you can go through the above-mentioned solutions.
Hope this article helped you solve your problem.
The Amazon Fire TV product line houses some of the best streaming devices in the market, thanks to a beautiful union of sturdy hardware and a sophisticated operating system. Although they work seamlessly most of the time, there are occasions when these streaming devices malfunction.
For instance, some users report that their Fire TV keeps freezing and lagging frequently. There are several factors that cause this. In this post, we highlight some of these factors and their respective solutions.
Table of Contents1. Check Your Internet Connection
If you can navigate the Fire TV interface but video content keeps buffering or freezing, your internet connection is most likely the problem. Interestingly, Fire OS lets you check the status of your Wi-Fi connection.
Head to the Settings tab, select Network, move the cursor to the active network, and press the Pause/Play button on the remote.
To resolve this, restart your Wi-Fi router and reconnect your Fire TV to the network. You should also consider adjusting your router’s antenna, disconnecting other devices from the Wi-Fi network, or using a Wi-Fi extender. That’ll free up some bandwidth for the Fire TV and possibly end the buffering or freezing issues.
Your Fire TV may display a “No network connection” error message if it’s blocked from accessing your router’s internet. If this is the case, check the router’s admin panel and make sure your Fire TV has internet access.2. Force Stop and Clear App Cache
The more you use an app, the more temporary files it creates and stores on your Fire TV. Albeit cache files help applications load faster, over-accumulation of cache data can lead to unresponsiveness and other problems in the long run.
If your Fire TV only keeps freezing when you use a particular app, kill the app, delete its temporary files (or cache data), and rerun it.
Here’s how to force-quit an app on your Fire TV:
Navigate to the Settings tab and select Applications.
Select Manage Installed Applications.
Select the app that keeps freezing your Fire TV.
Select Force stop.
That’ll prompt Fire OS to close the app in the foreground and background.
Select Clear cache to delete the app’s temporary files.
Wait for a minute and open the app again. If the app keeps freezing your Fire TV, the app is probably outdated or contains some bugs. In that case, updating the app might be the only solution. Proceed to the next section to learn how to update apps on your Fire TV.3. Update the App
There are several ways to install apps on the Fire TV: Directly from the Amazon Appstore or sideloading apps from your PC or third-party websites. Whatever the source of your Fire TV apps, it’s essential to keep them up-to-date.
For sideloaded apps, head to the developer’s website, download the latest version of the app, and sideload the app’s setup file on your Fire TV again.4. Restart Fire TV
If your Fire TV starts freezing or otherwise malfunctioning out of the blue, rebooting it could help fix the problem.Perform a Soft Restart
Soft-restarting your Fire TV means rebooting the streaming device using the remote. Simply press and hold the Select and Pause/Play buttons on your Fire TV remote simultaneously.
In about 5 seconds, you should see a “Your Amazon Fire TV is Powering Off” notification on your TV screen.
In another 5-10 seconds, the Fire TV should turn on automatically. Open some apps, play a Netflix movie, open your favorite TV channels, and check if your Fire TV now works without freezing.Perform a Hard Restart
If a soft reboot doesn’t fix the problem, unplug the Fire TV from its power source and plug it back in after some seconds. That’s called a “Hard Reboot.” We recommend waiting for about 30 seconds before reconnecting the device to its power source. You can either unplug the USB cable from the Fire TV dongle or unplug the USB power adapter from the electric socket.
While you’re at it, check that the Fire TV’s HDMI end fits into your TV’s HDMI port. If your TV has multiple HDMI ports, switch the Fire TV to a different HDMI port and check if that stabilizes the device.5. Update Your Fire TV
Your Fire TV may lag if it’s running an outdated or bug-ridden operating system. Here’s how to install the latest FireOS on your Fire TV:
Go to your Fire TV’s Settings tab and select My Fire TV.
Select Check for Updates.
If there’s a new Fire OS version, your Fire TV will immediately download and install it from Amazon’s server. Otherwise, you’ll see a “Your Fire TV is up to date” message on the screen.6. Reset Fire TV
We should mention that you should only reset your Fire TV if all other troubleshooting steps don’t work.
Head to the Settings tab, select My Fire TV, and select Reset to Factory Defaults.
Select Reset on the confirmation prompt to proceed.
Alternatively, press and hold the Back/Return button and the Right direction button for about 5 seconds until a factory reset confirmation prompt pops up on the screen.
3. Select OK to proceed. If you don’t select an action before the countdown runs out, your Fire TV will automatically proceed with the factory reset.
Restoring your Fire TV to factory default can take about 10-15 minutes. The streaming device may also restart multiple times during the reset process. Do not unplug the Fire TV from its power source or turn off your TV. That’ll disrupt the process and possibly damage the streaming device.Contact Amazon Customer Service
Making phone calls is one of the essential features of any smartphone. You have the word ‘phone’ in ‘iPhone.’ If this primary option fails, it is sure to cause frustration and confusion. However, before you lose hope and run to the Apple Store or your carrier, here are some practical solutions to fix the issues of iPhone call dropping. Let us start with the possible causes and then learn how to solve them.Why Does My iPhone Keep Dropping Calls?
I’m pretty sure you know that the most likely reason for call dropping is the low signal (or potential physical iPhone antenna damage). If your apartment or office has poor network reception, consider enabling Wi-Fi Calling. And if the problem exists on the hardware side, the only option is to contact Apple Store or authorized service centers.What to Do If My iPhone Keeps Dropping Calls?
But that’s not all. Most of the time, you may be unable to make calls or send texts efficiently because of software issues. Let us see how to resolve it.
1. Troubleshooting iPhone Dropped Calls
Airplane Mode: The quickest fix is to open the Settings app and enable Airplane Mode. Please wait for 30 seconds and tap the same switch to turn it off.
Restart your iPhone: If the above solution did not bring much to the table, consider restarting your iPhone, that is, turn it off and turn it back on after a minute.
Update your iOS: Apple frequently introduces updates to keep your device in good shape. To fix several issues, including network problems, please go ahead and update your iPhone.
2. Remove SIM Card from iPhone and Insert it Again
Remove any case or cover if you are using one. Now, look at the right edge of the device. You will see the SIM slot. Use the ejector tool that came with your iPhone or an appropriate pin to take out the SIM card gently. Next, with a soft dry cloth, consider wiping the SIM card carefully. After this, insert it back into the iPhone.
Did you know that your carrier also releases updates that ensure calls, texts, and cellular data function appropriately? To fix the current issues you are facing, make sure your iPhone has the latest carrier settings.
4. Reset iPhone Network Settings
Before You Proceed: This would delete all saved Wi-Fi networks, Bluetooth devices, VPN configurations, and other such network-related settings. However, all your data would remain untouched.
Launch the Settings app → tap on General → Tap on Reset.
Now, tap on Reset Network Settings.
Enter your device passcode and confirm.
5. Turn off Silence Unknown Callers Feature
This feature silences the incoming call from someone whose number is not saved to your iPhone contacts. It is helpful and seems like no harm. But some users have reported that turning it off has fixed call drops issues. So here’s how to make sure it is disabled.
Open the Settings app, scroll down, and tap on Phone.
Make sure you see the word Off next to Silence Unknown Callers. In case it is on, tap on it and turn it off from the next screen.
6. Disable Call Forwarding
If you have multiple lines, you may love the call forwarding feature. But in case you repeatedly face call drops, consider disabling this option from the Settings app → Phone → Call Forwarding → and turn it off.
Note: For some US Carriers, you may have to open the Settings app → Cellular → Carrier Services and dial the appropriate number for Call Forwarding.
For several things (especially network related) to work correctly on your iPhone, it must ensure that the device date and time are correct. The easiest way to ensure this is by letting the iPhone set these automatically. Here’s how.
Open the Settings app and tap on General.
Tap on Date & Time and enable the toggle for Set Automatically.
8. Activate the Caller ID on iPhone
This is another quick fix to ensure that call issues do not bother you. For this, open the Settings app and tap on Phone. Now, tap on Show My Caller ID, and on the next screen, make sure it is green (that is ON).
Finally, if nothing helps, it is time to contact your carrier. But before doing that, dial the hot number or use the app to see if you have an insufficient call balance or outstanding payment, etc. In case everything is okay, and you still face trouble, please contact the carrier support and explain your situation to them. To assist, here are the customer care numbers of some popular US carriers.
Virgin Mobile: 1-(888)-322-1122
US Cellular: 1-(888)-944-9400
I have been an Apple user for over seven years now. At iGeeksBlog, I love creating how-tos and troubleshooting guides that help people do more with their iPhone, iPad, Mac, AirPods, and Apple Watch. In my free time, I like to watch stand up comedy videos, tech documentaries, news debates, and political speeches.
Is Microsoft Outlook crashing intermittently when you open the app on your Windows computer? Does the app occasionally freeze and display a “Microsoft Outlook Not Responding” alert at random intervals?
In this tutorial, you’ll learn why Microsoft Outlook fails to respond in Windows and eight potential fixes to the problem.
Table of Contents1. Force Close and Reopen Outlook
Terminating Outlook in the Windows Task Manager might set things back in order.
Quick Tip: The Ctrl + Shift + Esc keyboard shortcut is a faster way to launch the Windows Task Manager.
Go to the “Processes” tab, select Microsoft Outlook, and select End task in the bottom-right corner.
If you don’t find Outlook in the “Processes” tab, go to the “Details” tab, select chúng tôi , and select End task.
Select End process on the confirmation prompt.
Reopen Microsoft Outlook and check if the app works without freezing or crashing.2. Run Outlook in Safe Mode
As mentioned earlier, Microsoft Outlook may not respond if some pre-installed or third-party add-ins are affecting its performance. Starting Outlook in Safe Mode will disable all add-ins and other customizations when you launch the app. That’ll help you determine if a broken or conflicting add-in is the reason why Outlook isn’t responding.
Press the Windows key + R to open the Run box.
Type or paste Outlook.exe /safe in the dialog box and select OK or press Enter.
If Windows fails to launch Outlook in Safe Mode via the Run box, use the keyboard shortcut instead. Press and hold the Ctrl key and select the Outlook app icon on the Desktop, Taskbar, or Start menu.
You’ll get a prompt asking you to confirm that you want to open Outlook in safe mode. Select Yes to proceed.
Choose Outlook in the “Profile Name” drop-down menu and select OK.
If Outlook works properly in safe mode, that tells you an add-in is responsible for the “Microsoft Outlook (Not Responding)” error. The next thing to do is to disable all add-ins and restart Outlook.
Select File on the menu bar.
Go to the Add-ins page, select COM Add-ins in the “Manage” drop-down menu, and select Go.
Uncheck all add-ins in the “Add-ins available” section and select OK.
Close and reopen Outlook, re-enable the disabled add-ins one after another to determine the bad/broken add-in responsible for crashing Outlook.
Return to Outlook’s Add-ins page (see step #7), and check the add-in you want to enable, and select OK.
Close and reopen Outlook and repeat step #8 for all built-in or third-party add-ins on the list. If Outlook freezes and displays the “Microsoft Outlook Not Responding” alert after enabling an add-in, that tells you the source of the problem. Reopen Outlook in safe mode, disable the add-in, and launch Outlook again.3. Update Outlook
Outlook may occasionally go unresponsive on your PC if the version installed on your PC is outdated or bug-ridden. Connect your computer to the internet and follow these steps:
Open Outlook and select File on the menu bar.
Select Office Account on the sidebar.
Select the Update Options drop-down button.
Select Update Now.
Close the update client and try the next troubleshooting solution if the “Microsoft Outlook Not Responding” issue persists.4. Run the Outlook Advanced Diagnostics Tool
Microsoft has an automated diagnostics tool that fixes issues with Outlook and other Office or Windows applications. Download the setup file, install the tool on your PC, and follow the steps below. One more thing: make sure your PC is connected to the internet.
Open the Start menu, type microsoft support in the search bar, and open select Run as administrator in the “Microsoft Support and Recovery Assistant” menu.
Select Outlook and select Next.
Select the problems that best describe the issue with Outlook on your PC—Outlook won’t start, Outlook stops responding or freezes, or Outlook keeps crashing with a message ‘Microsoft Outlook has stopped working”. Select Next to proceed.
Choose Yes and select Next if you’re running the diagnostics tool on the affected computer.
Select your Microsoft account or select Use another account to sign in with a different account.
Wait for the tool to diagnose Outlook on your computer and follow the recommendations. Try other troubleshooting steps below if Microsoft Support and Recovery Assistant don’t fix the problem.5. Reduce Outlook’s Data File
Your Outlook inbox (and data) grows bigger as you send and receive more emails. Outlook will take longer open emails and execute other tasks if its data file becomes corrupt or too large. Outlook may even crash or occasionally fail to respond during usage.
Interestingly, Microsoft lets users manually compact or reduce the size of the Outlook data file without having to delete messages and folders.
Open Outlook, select File on the menu bar, select the Account Settings drop-down option, and select Account Settings.
Go to the Data Files tab, select a data file you want to reduce/compress, and select Settings.
Head to the Advanced tab and select Outlook Data File Settings.
Select Compact Now and select OK when Outlook is done compressing the data file.
Close and reopen Outlook and monitor the app’s performance. Repair the Outlook app if this doesn’t fix the “Microsoft Outlook Not Responding” glitch.6. Repair Outlook
Repairing Outlook may resolve issues causing the app to malfunction when sending or reading emails in your inbox. You can repair Outlook from the Windows Settings app or via the Control Panel.
Choose how you want to repair Outlook and select Repair.
Quick Repair is a self-repair process that scans for file corruption and replaces any damaged file with fresh copies available locally on your computer. It’s fast and requires no internet connection.
Online repair, on the other hand, uninstalls Outlook from your PC and reinstalls a fresh copy from Microsoft servers. The operation requires an internet connection. Plus, it also takes a longer time to reach completion.
We recommend running a Quick Repair first. If the problem persists, re-open the repair tool and select the Online Repair option instead.7. Restart Your Computer
Doing this will refresh Windows, close programs conflicting with Outlook, and fix other issues causing Outlook to malfunction. Make sure you close all apps before restarting your PC, so you don’t lose any unsaved work.
Press the Windows key or Start menu icon, select the Power icon, and select Restart.8. Update Your Computer
Windows Updates sometimes ship with updates for Microsoft Outlook and other Office apps. These updates fix issues that prevent Outlook from opening or running correctly in Windows.
If you have a Windows 11 computer, open the Settings app, select Windows Updates on the sidebar, and install or resume any available update.Stabilize Outlook in Windows
Some reports suggest that third-party antivirus software can interfere with Outlook’s performance in Windows. If Outlook still crashes after trying these fixes, disable or uninstall your antivirus tool. Contact Microsoft Office Support if the problem persists.
On Android devices, Google Play Store is one system app that often malfunctions. This guide will walk you through 10 possible solutions that’ll prevent Google Play Store from crashing whenever you open the app.
Note that the steps for these troubleshooting solutions may vary based on the Android version installed on your device.
Table of Contents1. Close Used Apps
The more applications you open on your smartphone, the less Random Access Memory (RAM) is available for other applications to run effectively without issues. If Google Play Store keeps crashing on your Android device, close apps you aren’t using to free up memory for Google Play Store to run smoothly.2. Free Up Storage Space
Play Store may fail to install applications or download app updates if your device is low on storage space. Even worse, Play Store and other applications may crash occasionally during usage. Check the Files app (or any file management app) and ensure you have sufficient storage space–at least 1GB.
If your device runs the stock Android OS, there’s a storage management tool in the Settings app that helps to free up space by removing junk files, blurry photos, unused apps, duplicates, and large files.
Alternatively, open the Google Files app, head to the “Clean” tab, and follow the recommendations on the page.
If your device doesn’t have the Files app or a storage management option in the Settings menu, install a storage cleaning app from third-party APK download websites to free up space.3. Force Quit Play Store
The Force Stop tool terminates an application and other related processes running in the background. It’s one of the easiest ways to correct a malfunctioning app on Android devices.
Long-press the Play Store icon on the Home screen or app launcher and tap the info icon.
Select Force Stop and tap OK on the confirmation prompt.
Tap Open to relaunch Play Store.
If Play Store keeps crashing after force quitting the app, clearing its cache should stabilize its performance.4. Clear Google Play Store Cache
Google Play Store creates cache files (otherwise known as Temporary files) when you install applications or app updates and perform other actions on the app.
Overacummulation of these temporary files can sometimes disrupt the app’s performance. Besides eating up your device’s storage space, these temporary files can cause the Play Store to crash and exhibit other performance-related issues.
Relaunch the Play Store and check if it no longer crashes. If the problem persists, delete Google Play Store’s data (see the next section) and try again.5. Clear Google Play Store Data
Deleting Google Play Store’s data will reset the app’s preferences (auto-download configurations, security & authentication settings, etc.) to default. On the bright side, the operation can eliminate data corruption and other Google Play Store issues.6. Clear Google Play Services Cache
Google Play Services is a background application that keeps other Google apps updated and running on your device. If Play Store keeps crashing despite clearing its cache and app data, deleting Google Play Services’ cache could fix the problem.
Select Google Play services.
Select Storage & cache.
Tap Clear Cache.7. Grant Play Store Background Data Access
Google Play Store will sometimes malfunction if it doesn’t have background access to your device’s internet. Check the app’s settings and make sure background data is enabled.
As usual, long-press the Google Play Store icon and tap the info icon to launch the app’s settings menu.
Select Mobile data & Wi-Fi.
Toggle on Background data.8. Clear Google Services Framework Data
The Google Framework Services is another important system app that maintains the Play Store and other Google apps on Android devices. If there’s a problem with this system process, you might encounter difficulty using some Google apps. Clearing the Google Services Framework’s cache and app data will restore it to default and resolve any hidden glitch.
Select Show system.
Locate and select Google Services Framework on the list of apps.
Select Storage & cache.
Tap Clear Cache to delete the app’s temporary files from your devices.
Launch Play Store and check if that fixes the problem. If the Play Store keeps crashing, delete Google Services Framework data and try again.
Tap Clear Storage and select OK on the prompt.9. Uninstall and Reinstall Google Play Store Updates
Updating the Play Store enhances the performance of Google apps and services on your device. Conversely, buggy updates can result in performance issues. If your device’s Play Store version is outdated, revert it to the system default and check if the app works without crashing.
Open the Google Play Store and check if you’re able to install apps from the store without issues. Otherwise, update Play Store to the latest version and try again.
Launch Google Play Store, tap the hamburger menu icon, and select Settings. Scroll to the About section and tap Play Store version.
You should get a notification that “A new version of Google Play Store will be downloaded and installed.” Tap OK and wait for your device to install the new update.
The Google Play Store update will continue in the background, and the operation might take a couple of seconds or minutes—depending on your connection speed. You should get a prompt to “Complete setup by installing apps” in the notification center when the Play Store update is complete.
Tap the notification or open Play Store from the app launcher and check if you’re able to install apps without issues.9. Restart Your Phone
A system restart is another easy fix for performance issues and app malfunctions. If the solutions above don’t work, reboot your device and see if that restores Google Play Store to normalcy.
Press and hold your device’s power button and select Restart on the power menu. . When your device comes back on, connect it to the internet and launch Google Play Store.10. Update Your Device’s Operating System
Software bugs in your device’s operating system could be the root cause of this issue. If the Play Store keeps crashing right after installing an OS update, check if there’s a new version that fixes the problem.
If your device is up-to-date, or the newly installed update doesn’t fix the problem, consider downgrading your Android OS version to an unproblematic version.Contact Google Play Help Center
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